Disabled people
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Identity fraud fear

starbuckstarbuck Member Posts: 139 Courageous
I'm not sure if this is the right category but I'm really worried about a mistake I've made. 
I was booking tickets for a show last week and requested a free carer ticket for me to accompany my husband. The venue had an email address to send the proof to and they requested I send the front of my husband's benefits letter. I scanned and sent it but the mailbox was full so I phoned the venue and they said to send the scans over messenger instead. It was only after I sent the post that I panicked and thought I should have blanked out his national insurance number on the letter!!! My family and friends say I'm worrying too much over this and no-one is going to do anything with the information as we hand over proof of disabilities at practically every venue we visit to get a free carer ticket, but my anxiety problems are making me think I've made a terrible mistake and someone could steal his identity because of my mistake! 

Replies

  • poppy123456poppy123456 Community champion Posts: 22,136 Disability Gamechanger
    HI,

    I agree with your family and friends, we do indeed give proof of our disabilities with benefit letters all the time, i know i do and i've never experienced any problems at all.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • starbuckstarbuck Member Posts: 139 Courageous
    So even sending it over messenger is ok? I've heard is isn't a very secure way to send things. I guess it's just my usual anxiety overthinking things but you hear so many horror stories of people having their identities stolen  :s
  • poppy123456poppy123456 Community champion Posts: 22,136 Disability Gamechanger
    I've sent things over messenger before and not had any problems. Honestly i'm sure there's nothing to worry about, like i said we show proof of benefits all the time and it shows all our personal details. When you send through email it's the same, we never know who's looking at those personal details but we still continue to do it.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • starbuckstarbuck Member Posts: 139 Courageous
    Thankyou! 😁
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