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Universal Credit - LCWA backdated
I am hoping someone can advise . About a two years ago my health worsened due to my various illnesses. I was a self employed beautician but due to various surgeries and continued tests from my doctors I slowly stopped working . I informed my universal credit advisor they told me to keep bringing in doctors Certs . My advisor was very helpful and knew it was hard sometimes to travel for my appointments so he allowed phone call work coach meetings instead . I was then advised by another universal credit advisor that I was to have an assessment for Limited capability they explained it was so I didn’t have to keep getting sick certificates and they also advised me to apply for pip. I had my medical assessment brought the relevant letters medications when they asked about my conditions I explained to them what my doctors advised ( which was also in my doctors letters ) that there was no fix to my conditions but my various doctors were going to help me try and manage it to make life a little easier for me .I received a letter after stating they accepted that I should be on LCW. I had another assessment 6 months later . Explained I still had the same conditions etc . They also decided I would get LCA. I went for another assessment a few months ago and they said I will get LCWA so I don’t need to bring in certs or attend meeting etc . I then noticed last month extra money was put in on my universal credit I was wondering was it an error . I called them they explained that being on LCWA means I get extra money , the advisor also said she didn’t know why I wasn’t given the extra top up before as in notes it’s all the same medications symptoms etc . She said I should have been advised about applying for the LCWA . So she requested for it to be reviewed so it can be back dated. Any time I call universal credit they tell me there is no time frame so they don’t know when or if the decision is made and to keep checking my my online account .
Can anyone advise if I was given the correct information, or if anyone has experienced something similar . I am wondering what are the chances they will agree to back date it and how far back would they backdate it ?