Compliance Telephone Interview — Scope | Disability forum
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Compliance Telephone Interview

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ghallen
ghallen Community member Posts: 17 Listener
in Universal Credit (UC)
Hi, I got a message on my online journal today saying that I had been booked in for a Compliance Telephone Interview at the beginning of December. Does anyone know what this entails, or why they would need to do an interview? I am claiming UC with the LCWRA element.
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  • poppy123456
    poppy123456 Community member Posts: 54,041 Disability Gamechanger
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    Hi,

    It could be just a random check, which does happen but i'm only guessing i'm afraid. No one can really answer that question. You will need to answer the phone on that day, if you don't your benefits could be stopped.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Chloe_Scope
    Chloe_Scope Posts: 10,586 Disability Gamechanger
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    Hi @ghallen, like Poppy has said, this could just be a random check.

    They will probably ask you a few questions about your claim and ensure things are still the same.

    I hope it goes okay and please let us know how it goes. :)
    Scope

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  • peterbb
    peterbb Community member Posts: 2 Listener
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    hi @Ghallen . I’ve just received the same text on my portal. Set for 2nd of February. How did yours go?was it a random check? I’d appreciate it if you could give me some insight. Thankyou.
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    The OP hasn’t logged in since the end of 2019.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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