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Compliance Telephone Interview

ghallenghallen Member Posts: 17 Listener
in Universal Credit
Hi, I got a message on my online journal today saying that I had been booked in for a Compliance Telephone Interview at the beginning of December. Does anyone know what this entails, or why they would need to do an interview? I am claiming UC with the LCWRA element.
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Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    It could be just a random check, which does happen but i'm only guessing i'm afraid. No one can really answer that question. You will need to answer the phone on that day, if you don't your benefits could be stopped.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • Chloe_ScopeChloe_Scope Scope Posts: 10,664 Disability Gamechanger
    Hi @ghallen, like Poppy has said, this could just be a random check.

    They will probably ask you a few questions about your claim and ensure things are still the same.

    I hope it goes okay and please let us know how it goes. :)
    Community Partner
    Scope

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