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Been told two different things by PIP and am very confused - please help!

aliceinthelane

I hope you’re all feeling ok as can be today.

I’m a bit stuck. I had PIP higher rate until February of this year, when I was suddenly taken off all PIP. At the time I was too depressed and unwell to fight it, so I didn’t appeal and just let myself get into debt. Finally the lady at ESA told me I deserved the money and to appeal. I did so, and won my appeal yesterday (they awarded it after mandatory reconsideration, but before actually having to go to appeal court)

OR SO I THOUGHT

Even though i received a letter saying I was awarded pip yesterday, today I recieved a text and email saying I needed to go along to the appeal.

I really don’t want to call them as it makes me so anxious, so I wondered if anyone else had had rhis experience? I’m hoping the text is an error and they haven’t updated their systems.

Thank you, love alice x

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aliceinthelane

I am a bit confused and wondered if the kind community here could help.

i was on higher rate pip until February of this year, When I was suddenly taken off ALL pip. This confused and upset me, and I didn’t feel capable of appealing. Finally an ESA lady persuaded me to appeal. So, in September (so late!) I finally appealed.

Yesterday I WON MY APPEAL! They said that they looked at the evidence again and decided to stop it before it got to appeal stage (but after mandatory reconsideration) as they thought the original decision was incorrect.

which was fab. But then today I received a text and email asking me to go along to a hearing and talking about my appeal continuing.

I’m quiet confused and hope the texts and emails were an error? It seems more likely that they were the error, not the letter?

I just wondered if anyone had had this happen to them, or any advice? I would really rather not call PIP if I can avoid it.

Thank you so much, alice Xxxx

poppy123456

HI,

Who did you receive the letter from? Who was the text from?

aliceinthelane

hi poppy

thank you for your reply. The letter was from the dept of work and pensions, and the text and email were from courts and tribunal: I don’t know who is correct.

poppy123456

I can only guess but DWP may not have told HMCTS about the decision letter but i'd advise you to ring DWP first to ask if the letter you received is correct. Once you've done that, if you have been awarded then contact HMCTS and tell them. Unfortunately, this is the only way to know for sure what's happening.

aliceinthelane

Yes, I think you’re correct. Thank you very much

Chloe_Alumni

Welcome to the community @aliceinthelane.

I hope you manage to get to the bottom of this soon and please do let us know how you get on.

Adrian_Scope

Hi @aliceinthelane. Were you able to find out any more information on Friday? Fingers crossed you won't need to go to tribunal.

aliceinthelane

Hi Adrian and Chloe

I couldn’t bear to call them (it’s such a lottery as to whether you get a kindly advisor or not) but luckily the money came into my account on Friday. I haven’t heard anything else so I’m really hopeful no tribunal.

Thank you so much for checking

poppy123456

DWP should have contacted HMCTS but to make sure they did then you need to contact HMCTS and cancel the Tribunal hearing because you've received an award from DWP. You can contact HMCTS by email.

aliceinthelane

Thanks poppy, that’s a really good point: I will do so xxx

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