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Refused PIP

Tra7cy Member Posts: 33 Connected
Today I got the letter refusing PIP. I'm devastated. I've been on DLA for over 13 years (with an indefinitely)
Their reason was I failed to attend the assessment, I didn't even know I had one! I'm unable to talk over the phone cos I get flummoxed, if anyone could give me some advise please much appreciated. Delicate hugs to all xx


  • woodbine
    woodbine Community Co-Production Group Posts: 7,147 Disability Gamechanger
    Hi on Monday do you have a friend or relative who can phone them for you? Did you fill in the forms and not receive an appointment for the assessment?
    Be extra nice to new members.
  • TheRebel
    TheRebel Member Posts: 2 Listener
    Been there, done that, got the tee shirt. You're on the way to tribunal, sorry  :|
  • Tra7cy
    Tra7cy Member Posts: 33 Connected
    Woodbine yes my friend filled the form in, I can't hold a pen cos of RA. Then I got a letter today saying I missed assessment but knew nowt about it. I've been through 2 tribunals for DLA and MESA ready thanx TheRebel lol. It's just my anxiety levels are through the roof and that's when I start hurting myself. I need a cuddle! Delicate hugs to all x
  • poppy123456
    poppy123456 Member Posts: 28,416 Disability Gamechanger
    edited November 2019

    You will need to ring DWP to at least go through security and then pass the phone onto someone to continue for you. You say you missed the assessment, are you sure you didn't receive a letter or text message about the appointment? If a letter was sent it would have come straight from the health assessment providers in a white envelope. If you put a mobile number down on the form they usually text you a reminder.

    As your DLA has now stopped you'll need to request the Mandatory Reconsideration for the PIP decision. This should be in writing and you need to concentrate on the reasons why you didn't attend the assessment.

    If that MR decision fails then it's Tribunal but it will be because you failed to attend the assessment. It maybe better to start another claim rather than go through the MR/Tribunal process but i'd advise you to get some expert face to face advice for this.

    Do you claim any other benefits? If you do then your DLA ending could affect them too. If someone was claiming carers allowance for looking after you then this will also stop.
  • Misscleo
    Misscleo Member Posts: 647 Pioneering
    Where would she get face to face good advice??
  • poppy123456
    poppy123456 Member Posts: 28,416 Disability Gamechanger
    Misscleo said:
    Where would she get face to face good advice??
    Start by looking here

  • Tra7cy
    Tra7cy Member Posts: 33 Connected
    Thank you all! Very much! For your advise, so I ring Pip straight away then go to advisors?, when I get my head straight ( I'm still in a bit of a shock fog), thank you all again, delicate hugs to all x
  • poppy123456
    poppy123456 Member Posts: 28,416 Disability Gamechanger
    Yes you'll need to ring them to tell them that you didn't receive the appointment letter, if you're 100% sure you didn't receive it. They are not brown envelopes, they are white.

    If you decide to request the MR it will need to be for the reasons why you didn't attend the assessment and not anything else. Do be aware that MR decisions can take 2-10 weeks but then you have Christmas coming up, which means more backlogs.

    Use the link above to see what's available in your area for face to face advice.


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