Hi, I am after some advice. I had my pip assessment many months ago, as some on here may have read. When i received the report i was shocked with all the lies and false information, and all the mistakes. It was like reading a report about someone else. Although i was advised to just put in a request for reconsideration, i am a proud person and could not let the matter drop.
I put in a complaint, and i also put in a reconsideration request and then I was advised to speak to my MP. I got a letter back three weeks ago about the reconsideration request saying they had received my request and that was about it. I did not receive anything about my complaint. However, today i received a letter from the independent assessment services saying they had received a complaint from my mp.
Makes me laugh that they ignore my complaint but only act when an MP got involved. They said the HP had been spoken to by their line manager but could not remember important things which is very puzzling because they have put it on the report. Basically the HP was covering themselves but anyone with 1% of brain would ask, well if you cannot remember have a look at the report you wrote and explain if that was accurate. But, basically the way the letter reads that the HP cannot remember what happened during the assessment.
For example, in the report it says they asked me if i wanted anyone in the room, they didnt, and when they were asked by their line manager, the HP said they could not remember if they asked me or not, so why is it in the report. I could go into more details but i would be hear all night.
Basically, the independent services have admitted that they and the HP have fallen very short of the standards that they expect. They said they came to this conclusion after two different departments looked at the complaint. They have now said they have written to DWP they have requested information from my doctors to forward to the DWP with recommendations to changes on the original report. They have said they cannot say if DWP will make any changes or not or if it will affect the desicion that has already been made.
They have only mentioned a certain number of my complaints. What they also said, was that they did request details from my doctor before my assessment but they did not arrive in time so they decided i needed a face to face consultation.
What i would like to know is, i requested a reconsideration request, so who deals with that, is it the independent services, or is that DWP.