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Direct payments with the e-card
Has anyone used the e- card to pay for their care. I was given an e-card a few months ago to manage payments for my care but found it so complicated how to use and pay my carer I gave it back to the council to manage. One of my carers that I have had for 12 years has gone on the payroll and is paid via Care In Finance. The problem I have now is that I’m now having problems with carer and she’s now abusing her position. She is no longer working with a agency given and has been given a set amount of hours a week and is paid by Care In Finance regardless of how many hours she is doing. Because there is no one checking on her turning up late and not even turning up some days. She’s constantly on her phone and I’m starting to feel resentful towards her. I have tried to address these issues with her, but she has started to argue back at me. She’s aware that she will get paid regardless and that’s why she doesn’t care. I think the only way to solve this, is if I take full control of the payments back but Im struggling to work out how to use the e-card. I wondered if anyone can give some advice.
Is there anyone on the forum that can offer some advice as I feel I need some help in this department.
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