If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Receiving too many notifications? Adjust your notification settings.
PIP Assessment at home instead visit to unknown location.

Today received a letter from CAPITA regarding face-to-face consultation. There stated venue location - some address in my town.
I wish consultation to be carried out in my home, because due my health problems I can't go to unknown location.
Can CAPITA refuse my request to carry out face-to-face consultation at my house?
I wish consultation to be carried out in my home, because due my health problems I can't go to unknown location.
Can CAPITA refuse my request to carry out face-to-face consultation at my house?
Replies
Sorry I haven’t got better news but I wish you good luck, hopefully you have better luck than I did!
There very big building and have troubles to find where exactly located my assessment room.
Another problem - my leg pain. There no lifts in the building and need to use stairs, which increase leg pains.
I believe that my GP can't issue letter regarding this matter, also there another problem - I don't know how long need wait for appointment to my GP and how long need wait for a letter. There need some time for postage.
My assessment planned on 24th January at Local Citizen Advise Bureau.
@woodbine
My wife will go together, because there also problem with car parking. She will drop me beside main door and I wait while she park the car.
There she ask in reception further information.
But home assessment better suits for me in case if family member can't go together to assessment centre.
Maybe you can contact them to delay the assessment date?
@Cressida there 2 storey building, I don't know where located Assessment Centre (maybe ground floor) also there located Citizens Advise Bureau and some other offices.
Also there very huge problem with car parking. Almost impossible to find free parking space close to building. Bus station far away from building, also far away from my house. Anyway I need a family member support to reach assessment centre.
@EmmaJane At first I will try to contact my GP regarding letter and then try contact CAPITA to ask for home assessment. Also I report that I wish to record my face-to-face consultation.
My first PIP assessment on 2018 was in my home as there no assessment centres in my area. I don't know when assessment centre opened in my area.
I don't know why new assessment planned on assessment centre.
Maybe every assessment now carried out in assessment centre, maybe there other reasons as I placed few complaints against CAPITA (at this moment Independent Case Examiner working with this matter) regarding my first assessment report content.
Very likely there no assessment centre on 2018 in my area. Don't know when they opened centre.
I visited this building before (Citizens Advise Bureau), but never see lifts, always used stairs, because CAB located upstairs.
Maybe assessment centre located on ground floor, but I don't know. Letter from CAPITA not contains any information about centre location inside building. Just address.
Regarding recording I already reported CAPITA by letter (letter was delivered on 9th January.
I can't communicate over phone, so preferred communicate with CAPITA via post only.