How do you get a bus pass?

Tonyf

Why cant the council bus pass people talk to the council disability people and just give my son his bus pass? If they are owed money their happy to talk to each other. 

thespiceman

Hello @Tonyf    Pleased to meet you.

Thank you for joining and sharing.

I am one of the team of Community Champions.  We guide, advise, support and help members of our Community.

Sorry to hear this, is there a problem.?  How can we help as a Community.

You could speak to your local Councillor or member of the authority just make an appointment.

All Council services have a duty of care and concern for the public.

I would contact them.

Or if your son has a health worker, support or social worker should be helping you.

Please if I can help further please contact the Community.

Please take care.

@thespiceman  

Ails

Hi @Tonyf and welcome to the Community.  It is nice to meet you.  I'm sorry to hear if there is a problem for your son caused by the bus company.  Maybe follow the advice given above by @thespiceman as it sounds really helpful, but if we can be of any more help/support to you and your son then please just let us know.  All the best. 

poppy123456

HI and welcome,

I'm also one of the community champions here on scope.

I totally understand just how frustrating it is when claiming for something but unfortunately, as always they don't contact any benefit department to check eligibility. It's your responsibility to send the supporting evidence with the claim.

icarus

the local council are incredibly helpful cheerful and lovely people when you go to see them or speak on the phone for blue badge and bus pass enquiries . unlike the horrible b*********s in the enviromental health department who do not like my lifestyle and scream things such as asbo   untidy land noisy cockerels etc at me periodically!

Adrian_Scope

Welcome @Tonyf. I completely understand how frustrating this can be. How long have you been waiting?

@icarus: Your experience with Environmental Health sounds horrible. Have you made a complaint about their behaviour?

scotleag

Tonyf said:

Why cant the council bus pass people talk to the council disability people and just give my son his bus pass? If they are owed money their happy to talk to each other. 

A lot of it depends on where you live. Some local authorities are more amenable than others. I can only speak for myself but have lived in three different areas since the bus pass was introduced. With the first I received a letter telling me I was entitled to one. The second made me jump through hoops (I'd been out of the country so no longer had one) with doctor's letters, DLA details etc. With the third I informed them about six months before the existing one expired and there was comparatively little difficulty. It's the same with non-disability but age-related passes. My wife can't get one here until she's 66 but her friend in London got hers at 60 and it allows tube & train travel too.

In your situation @thespiceman has given sound advice. Speak to your local councillor(s). Contact details should be on the council website. if you can then go along to a ward surgery and speak to them in person. If you can't then make initial contact via email giving as much detail as you can.

woodbine

We have lived in 2 areas since I got a bus pass for my epilepsy, the first gave me free off peak rail travel in a wide area, plus free bus travel. The second only gives me free off peak bus travel.

MrAllen1976

I've had a Bus pass for years, because I am deaf and have Asperger's, my Parents applied on my behalf and I got it, I didn't have to talk to the Clowns in the Council or anything.

Also my free National Buss pass entitles me to free Bus and Rail travel within South Yorkshire, and I can travel up to Leeds for free on any Train company except Northern Trains, it'll come in handy that if Leeds Comic Con's on in June.

Ross_Scope

Glad you got yours without a hitch @MrAllen1976  

Getting mine was fairly simpletoo. In my district when you register your sight loss you receive an information pack, in which is normally a leaflet about travel pass eligibility along with an application form.

janer1967

@Ross_Scope if only the team got in touch my consultant sent my sight loss registration off months ago still not had any contact 

I know covid will be the reason good job I'm managing to struggle on 

Ross_Scope

It can take quite a while unfortunately @janer1967, which is always a shame, it's true that the pandemic won't be helping push it along. Fingers crossed it arrives soon