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In the Queue...?

lmkg1315lmkg1315 Member Posts: 16 Connected

I have been doing alot of calling around this morning just for Bill's and getting some things straight so thought I'd just give PIP a quick call to see if there was an update on the progress of my claim. All the woman could say was "you're in the next queue to be looked at I say come the end of the month you'd have heard something".

She was very nice but I have no idea what thar means. When I explained I didn't know what that meant she said she wasn't really supposed to say what she had already said but I needn't worry I was in the next queue.

What is the queue? I'm so confused! I wasn't even going to call and only did so on a whim because I was sorting out some other bits and bobs via the phone, now I've left myself even more confused! Ha!

Hope someone can elaborate for me!



  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    If you've had the PIP assessment and your report has been returned to DWP it's placed into a pile with other reports and is looked at by a decision maker. Once it gets to the top of the pile it will be looked at. There's no timescales to any decisions, backlogs are just part of the reason a decision can be delayed.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,653 Disability Gamechanger
    Hi @lmkg1315, I hope it isn't long before you here something. Please do let us know how you get on. :)

  • lmkg1315lmkg1315 Member Posts: 16 Connected
    @Chloe_Scope Thank you! Still nothing yet but fingers crossed it won't be too long :)
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