If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Concerned about another member's safety or wellbeing? Find out how to let us know.

In the Queue...?

lmkg1315lmkg1315 Member Posts: 16 Connected

I have been doing alot of calling around this morning just for Bill's and getting some things straight so thought I'd just give PIP a quick call to see if there was an update on the progress of my claim. All the woman could say was "you're in the next queue to be looked at I say come the end of the month you'd have heard something".

She was very nice but I have no idea what thar means. When I explained I didn't know what that meant she said she wasn't really supposed to say what she had already said but I needn't worry I was in the next queue.

What is the queue? I'm so confused! I wasn't even going to call and only did so on a whim because I was sorting out some other bits and bobs via the phone, now I've left myself even more confused! Ha!

Hope someone can elaborate for me!



  • poppy123456poppy123456 Member Posts: 23,040 Disability Gamechanger

    If you've had the PIP assessment and your report has been returned to DWP it's placed into a pile with other reports and is looked at by a decision maker. Once it gets to the top of the pile it will be looked at. There's no timescales to any decisions, backlogs are just part of the reason a decision can be delayed.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,653 Disability Gamechanger
    Hi @lmkg1315, I hope it isn't long before you here something. Please do let us know how you get on. :)

  • lmkg1315lmkg1315 Member Posts: 16 Connected
    @Chloe_Scope Thank you! Still nothing yet but fingers crossed it won't be too long :)
Sign in or join us to comment.