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Help unsuitable powerchair
Just_Julie
Member Posts: 1 Listener
Hello everyone.
I am a carer for a disabled gentleman who uses a powered wheelchair.
His wheelchair broke and had to go in for repair. When in for repair the chair was damaged and then couldn't be repaired.
He was loaned a chair while a replacement was sourced.
The loan chair was too small and he had to hold the chair between his legs to brace himself putting his hand and wrist under strain.
He complained many times and even had company heads out to see him who stated that he looked uncomfortable in the chair.
His wrist started hurting and he was diagnosed with carple tunnel syndrome.
This went on for 8 months.
He eventually had to have an operation to ease this syndrome.
He eventually received his new chair.
He had no wrist problems prior to receiving the loan chair.
Where does he stand regarding a claim against the service for the resulting inconvenience,suffering and injury.
He also had the extra expense of more hours from his carer as he was unable to drive.
The hours help was needed increased as he was unable to continue as he had previously.
I am a carer for a disabled gentleman who uses a powered wheelchair.
His wheelchair broke and had to go in for repair. When in for repair the chair was damaged and then couldn't be repaired.
He was loaned a chair while a replacement was sourced.
The loan chair was too small and he had to hold the chair between his legs to brace himself putting his hand and wrist under strain.
He complained many times and even had company heads out to see him who stated that he looked uncomfortable in the chair.
His wrist started hurting and he was diagnosed with carple tunnel syndrome.
This went on for 8 months.
He eventually had to have an operation to ease this syndrome.
He eventually received his new chair.
He had no wrist problems prior to receiving the loan chair.
Where does he stand regarding a claim against the service for the resulting inconvenience,suffering and injury.
He also had the extra expense of more hours from his carer as he was unable to drive.
The hours help was needed increased as he was unable to continue as he had previously.
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