Find out how to let us know if you're concerned about another member's safety.
Text Message

ponies
Member Posts: 106 Connected
My friend went for esa medical 2weeks ago, She was informed by the Health Professional that She would receive a text message with the outcome of her assessment.
He then said, no you’re gonna get a letter
He then said, no you’re gonna get a letter
Comments
-
Hi,DWP never send decisions through a text message. If your friend is claiming ESA then they will be sent a decision letter.If they are claiming Universal Credit then the decision letter will be uploaded onto their journal.As they've now had the assessment they can ring DWP to ask for a copy of the assessment report to be sent to them. This will give them some idea what the decision is likely to be because they mostly go with the report.There's no timescales for decisions.
-
ok Poppy. I went with my friend to the assessment. The Health Professional did say that She would get a text message about decision.
we just wondered why he mentioned it.
only another person at the A.C. said if you get a text message from DWP it means you’re gonna be placed in the working group.
no She only claims Esa, no U.C. -
I can confirm that DWP definitely do not send decisions through a text message. I've been claiming ESA since 2012/13. Once a decision's been made they will send a letter.
-
Thanks Poppy
-
My friend has been claustrophobic since a child, an has always been anxious. She put this on her Esa50
but at her assessment when it was mentioned by the Health Professional, he said we wont go into that, being Claustrophobic. My friend wanted to explain about it to him
as that is a big part of the reason She’s anxious. She became more anxious, and it triggered her anxiety to the point where She was gasping for breath, & Shaking.
I asked to give her a few minutes before carrying on. He replied only a few more questions. I thought it was very unprofessional considering he was a qualified Nurse -
I know they have to do their job, that was below the belt.
Brightness
Categories
- 53.1K All Categories
- 10.4K Start here and say hello!
- 4.8K Coffee lounge
- 4K Disability rights and campaigning
- 1.5K Research and opportunities to get involved in
- 149 Community updates
- 12K Talk about your situation
- 1.8K Children, parents, and families
- 761 Work and employment
- 578 Education
- 1.1K Housing, transport, and independent living
- 1K Aids, adaptations, and equipment
- 277 Dating, sex, and relationships
- 264 Exercise and accessible facilities
- 21.2K Talk about money
- 2.1K Benefits and financial support
- 4.4K Employment and Support Allowance (ESA)
- 12.3K PIP, DLA, and AA
- 2.5K Universal Credit (UC)
- 4K Talk about your impairment
- 1.3K Cerebral palsy
- 676 Chronic pain and pain management
- 700 Rare, invisible, and undiagnosed conditions
- 751 Autism and neurodiversity
- 929 Mental health and wellbeing
- 298 Sensory impairments
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.