Still waiting !!!

kerry06

Hello I sent my renewal form back the 24th November and received a text the 9th of January to say they had got them up until today I still haven’t heard anything back and I’m worried as my currant award ends on the 20th of April, will my money stop ? Also I need to renew my blue badge which I done from my pip award letter last time so can’t even do that at the moment.
many thanks 
kerry 

poppy123456

Hi,

There's no timescales for any decision. A face to face assessment is most likely because most people have them. If a decision's not made by the time your PIP ends then your money will stop. If you're successfully awarded then it will be backdated to the date it stopped.

It may also be worth ringing DWP tomorrow morning when they open to ask them for an update and tell them that your PIP is due to end in April and you're worried that a decision won't be made by the time your PIP award is due to end. If your file has been sent to the health assessment providers then you should also give them a ring to ask how long the wait is for assessments in your area.

Hope this helps, good luck.

kerry06

Thankyou so much for your reply.
its a nightmare isn’t it,
I will phone them and see what they have to say but it’s annoying when I’ve returned everything on time to them and it’s there hold up now.

poppy123456

Indeed it is. The problem is a catch 22 situation. When reviews took place 1 year before the award was due to end, often this was far too early because if a claimant was then refused their current PIP award would end much sooner than it really should have.

Now the reviews are 6 months before people are finding that a decision is taking much longer than it should because of backlogs. When this happens, there's a possibility that their award will end if the decision isn't made in time.