Is there a way I can speak to a decision maker? — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Is there a way I can speak to a decision maker?

zoeevans191
zoeevans191 Community member Posts: 5 Listener
edited March 2020 in Universal Credit (UC)
Hi I went for  a work  capabilty interview 12 weeks ago universal credit keep saying they have made a decision just have to wait for the decision maker to put it on the system that 6 weeks ago and they still haven't done it and they say they have no connections to the decision makers can anyone tell me if there is a way I can ask for a phone call back from a decision maker or a way I can get through to them 

Comments

  • poppy123456
    poppy123456 Community member Posts: 53,333 Disability Gamechanger
    HI and welcome,

    It seems very unlikely that a decision's been made, if it had been then the letter would have been uploaded onto your journal. Also, if it had been made they would be able to see what that decision is by looking on the computer.

    You can ring to ask for a copy of the assessment report, this will give you some idea what the decision is likely to be because they mostly go with the report. Do be aware though that waiting times on the phone are very likely increased because of the current circumstances.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
    Hello and welcome to the community, I hope you ger your decision soon
  • zoeevans191
    zoeevans191 Community member Posts: 5 Listener
    Thankyou what they said was they wont be able to see the decision unless the decision maker puts it on the system but they have made there decision 
  • neuromum4
    neuromum4 Community member Posts: 70 Courageous
    I waited 4 months for a decision.
    I hope you don't have to wait too long.

  • zoeevans191
    zoeevans191 Community member Posts: 5 Listener
  • poppy123456
    poppy123456 Community member Posts: 53,333 Disability Gamechanger
    Thankyou what they said was they wont be able to see the decision unless the decision maker puts it on the system but they have made there decision 

    This doesn't make sense because how do they know a decision's been made if they can't see it on the computer? If a decision's been made, it will show on the computer within 24 hours, if it hasn't then it won't show.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • zoeevans191
    zoeevans191 Community member Posts: 5 Listener
    Exactly but that's what they are telling me 
  • poppy123456
    poppy123456 Community member Posts: 53,333 Disability Gamechanger
    If a decision's been made there would be no reason not to put it onto the computer. My only guess is it's not been made yet. Hopefully not too much longer but there's no timescales.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • zoeevans191
    zoeevans191 Community member Posts: 5 Listener
    No hopefully not much longer because I have a op soon

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.