Confused by 2 letters regarding PIP Decision

AM21

Hi All
New to the page so hope everyone is safe and well at this time.
I understand everyone is in a similar boat right now but wondered if anyone can help? I had my PIP in person Assessment around 2 weeks ago and on the 13th I received a letter with a yearly update on the amount I would receive. I then got a letter today saying that they had all the information they need and they will write again with a decision. Im confused and like im sure many others are very worried. Does anyone have any advice?
Many thanks
Adam   

AM21

Hi All
New to the page so hope everyone is safe and well at this time.
I understand everyone is in a similar boat right now but wondered if anyone can help? I had my PIP in person Assessment around 2 weeks ago and on the 13th I received a letter with a yearly update on the amount I would receive. I then got a letter today saying that they had all the information they need and they will write again with a decision. It said on the first letter payments would start on 6th April. Im confused and like im sure many others are very worried. Does anyone have any advice?
Many thanks
Adam   

AM21

Hi All
New to the page so hope everyone is safe and well at this time.
I understand everyone is in a similar boat right now but wondered if anyone can help? I had my PIP in person Assessment around 2 weeks ago and on the 13th I received a letter with a yearly update on the amount I would receive. I then got a letter today saying that they had all the information they need and they will write again with a decision. It said on the first letter payments would start on 6th April. Im confused and like im sure many others are very worried. Does anyone have any advice?
Many thanks
Adam   

Ami2301

Welcome to the community @AM21 was this for you review or is this your first time claiming PIP?

AM21

Thanks @Ami2301 nice to meet you. This was my review

Ami2301

As you're already claiming PIP, this is a standard letter that is sent to all claimants every year. As you've not received your latest decision yet, then this letter still applies to you. The second letter is also a standard letter sent to all claimants when they have all the evidence they need to make a decision, hopefully you won't have to wait too long to hear from them

AM21

Thanks @Ami2301
its a little misleading isnt it as I went through the relief process that they had accepted me.Im now worried again but in the current climate Im sure many others are too. Thankyou so much for answering and like you say hopefully ill here soon!

Ami2301

Benefits are confusing in general! Keep us updated and let us know if you have any further questions

AM21

Thankyou i will!

wilko

Have you requested a copy of your assessment report and on receiving it you can workout what you're award may should be but you still have to wait for the official award confirmation letter. Even if you don't have a F2F assessment a report will still be sent to the decision makers at DWP to make an award. 

AM21

How do you go about requesting it @wilko ?

poppy123456

Ring DWP to request the report.

skullcap

wilko said:

 Even if you don't have a F2F assessment a report will still be sent to the decision makers at DWP to make an award. 

That is interesting.
From your comments I am assuming that the DWP decision maker will not make any new decision until they have sight of a report from a HCP?
Given that there are no F2F assessments for the time being, reports are being prepared either on the contents of the PIP claim file, the review form and any evidence that is sent in or via a telephone conversation.

A scenario that may well affect me is that the last claim form (transfer to PIP from DLA)  only dealt with as I was then and I made no reference to how I would be affected 5 years down the line. The evidence submitted 5 years ago was also date specific. I never release my telephone number (it's also call guardian protected) so the DWP have no idea what the number is and if they did it would not be put through.

I presume that where they can't complete a report they will wait until F2F assessments start up again. And in the meantime my award will be extended for as long as is necessary?

poppy123456

skullcap said:

wilko said:

 Even if you don't have a F2F assessment a report will still be sent to the decision makers at DWP to make an award. 

That is interesting.
From your comments I am assuming that the DWP decision maker will not make any new decision until they have sight of a report from a HCP?
Given that there are no F2F assessments for the time being, reports are being prepared either on the contents of the PIP claim file, the review form and any evidence that is sent in or via a telephone conversation.

A scenario that may well affect me is that the last claim form (transfer to PIP from DLA)  only dealt with as I was then and I made no reference to how I would be affected 5 years down the line. The evidence submitted 5 years ago was also date specific. I never release my telephone number (it's also call guardian protected) so the DWP have no idea what the number is and if they did it would not be put through.

I presume that where they can't complete a report they will wait until F2F assessments start up again. And in the meantime my award will be extended for as long as is necessary?

If your award is due to end soon and a decision isn't made on that claim before that time then yes it will be extended.

Face to face assessments are suspended for at least 3 months. It will either be a phone call, paper based, or they will wait until face to face assessments are running again.

Decisions won't be made without the report.

https://www.gov.uk/government/news/coronavirus-update-benefit-reviews-and-reassessments-suspended