Should I phone about my decision?

vannep56

I had a face to face for change of circumstances in february at my home.
I got a text message 1st March just before the Madness started.
I have not had a decision yet.
I'm afraid of all my Doctors letters and forms getting lost.
Should I phone?
Do you think.because of the covid 19 things are badly back logged.
Thanks Anne.x

Ami2301

Hi @vannep56 and welcome to the community! I would suggest giving them a ring to see if there any updates. Did you request a copy of the assessment report?

steve51

Hi @vannep56

Good Afternoon & Welcome it’s great to meet you today.

I am one off the Community Champion’s here at Scope.

Yes it would be a good idea to give them a call for an update.

You might correct in thinking that there may be a
back load things are all over the place due to the current situation/problems.

Please please let me know if how you get on with the “DWP”

@steve51

janer1967

Hi @vannep56 Welcome to the community as the others have said a call is the only way you will find anything out . I would agree it is probably down to backlogs and priority.

Hope you get this sorted and let us know the outcome

Brumboy68

Good luck when you call make sure you have a coffeee biscuits and a crossword. It's a nightmare to get through to them.

Chloe_Scope

Hi @vannep56, how are you doing?

I hope you can get through to them soon.