Scope Forum; USER GUIDE Q&As

Ronni
Ronni Community member Posts: 158 Empowering
I couldn't  find  a Q&A GUIDE.
With regards to issues / problems. Help and tips
For using the forum. 

(If there is one please  let us know.)

Anyone can ask a question. 
Anyone who knows the answer can reply.
____________


For example my question is:
Why is the forum different when signing in through the web, or signing in via face book?

Going through FB automatically aligns to my personal text size and other visual settings. But not the other way. The other way looks different.

I am sorted now but took a while to sort.

Just curious why the site works that way with 
Sensory
Accessibility programmes. I am using Samsung phone and set my visual preferences. 

Just learning about assistive software. 
Didnt work the other way.

Anyone else experience this.


Comments

  • Ronni
    Ronni Community member Posts: 158 Empowering
    I'm now having issues getting in via face book.
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,510 Championing
    Hi @Ronni, sorry you are having problems with the site. We have a separate team who helps with the site.

    Is it problems with logging in and the accessibility? 

    I will certainly pass your feedback on and try to get things sorted. 
  • Adrian_Scope
    Adrian_Scope Posts: 11,653 Online Community Programme Lead
    Hi @Ronni. I've been speaking to one of our digital product managers and they're very interested in finding out more and trying to resolve this. Can you tell us what accessibility settings you're using and what device you've been trying to access the community on?
  • Ronni
    Ronni Community member Posts: 158 Empowering
    @Adrian_Scope
    I'm on samsung mobile
    I can save it in face book. But I go through scope face book or via google search it doesnt come up the same size that's all not huge issue I can still get in and enlarge text the touch screen way. 
    But I got it back saved on fb so it fine thanks.