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Wheelchair advice!

Good Evening
Just before lockdown my little boy was prescribed a self propelled wheelchair. He doesn't need it indoors but he does get tired quite easily out and about and has outgrown his buggy hence the need. Anyway, 3 long months later, today we took delivery of his shiny new chair! Due to covid-19 they are doing video calls to ensure it 'fits' correctly, ours is Monday. Obviously my little boy was very excited and couldnt wait to try it out. But he had to almost climb up and into it. Should it be that high? I'm sure the one he sat in at the initial appointment he could touch the floor with his feet. I'm sure it won't be too troublesome to adjust and I can see it is possible. Just wanted other's opinions
Just before lockdown my little boy was prescribed a self propelled wheelchair. He doesn't need it indoors but he does get tired quite easily out and about and has outgrown his buggy hence the need. Anyway, 3 long months later, today we took delivery of his shiny new chair! Due to covid-19 they are doing video calls to ensure it 'fits' correctly, ours is Monday. Obviously my little boy was very excited and couldnt wait to try it out. But he had to almost climb up and into it. Should it be that high? I'm sure the one he sat in at the initial appointment he could touch the floor with his feet. I'm sure it won't be too troublesome to adjust and I can see it is possible. Just wanted other's opinions

Replies
How are you? I'm sorry to hear that the wheelchair for your son appears to be to high, when you are on your video call on Monday maybe explain the situation and hopefully they will be able to advise you as to whether it needs adjusting or the reasons why it is high. I know that when I have had wheelchair assessments they usually recommended that your feet are touching the floor as you get into the wheelchair for safety. I'm sorry I can't be of anymore help and I hope I have understood the situation correctly. Please do let us know how you get on. Thank you.
Scope
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How did the video call go? I hope you were able to resolve the height. Thank you.
Thanks for your concern. Will let you know how we get on.
Scope
If you have a few minutes to spare, we'd appreciate your feedback on our online community.
Scope
If you have a few minutes to spare, we'd appreciate your feedback on our online community.
I am pleased to hear that it is all sorted and I hope you all have a great weekend trying it out and finding stickers to make it personal
How are you? How is your son finding his new wheelchair? I hope that it is helping to manage his tiredness levels. Thank you.
We've only been out a couple of times. He tends to veer off to the left. I'm sure with more practice he'll be ok. The first time we went out he did get a bit frustrated and upset. We'll just keep encouraging and praising him.
Thank you for thinking of him
No problem, please do continue to let us know how he is getting on. It does take time to get used too, I always found it frustrating in the beginning but it will come in time, I'm sure he is doing a fantastic job and with your support and encouragement soon there will be no stopping him
How are you? Please may I ask, how is your son getting on with his new wheelchair? Hope everything is going well. Thank you.
I'm pleased to hear that you were able to attend a 'hello' session in preparation for September and he was keen to show his friends and teachers the stickers for the guards. It is also wonderful to hear he is persisting and showing a fantastic attitude, he will be sure to go very far
Scope
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