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Covid 19 and new style esa

So I've made a claim for the new style esa, I currently claim pip and universal credit. I have just rang to see where my claim is in terms of progress, they have just informed me that because I am getting uc payments they arent processing my claim yet. They are just concentrating on people that arent getting any payments ( so people not claiming uc ) until covid 19 is over. I have rang before and they told me then that it is being processed as we speak. Has anyone put in a new claim whilst in covid 19 and recieved this problem. They did assure me that it would be back dated so I wouldn't lose any money if I am eligible but I just find it astonishing they arent processing some cases for months to come
Replies
Good Afternoon & Welcome to our online community/family.
I am one of the Community Champion’s here at Scope.
I have got a good friend on here who is very very good when it comes to “Benefits”@poppy123456
Sorry but I have got another “Benefit Inquiry” for you!!!!!!!!!
@steve51
I cant comment on your specific case but it is understandable they are concentrating on the claims from people that currently have no income and is the right thing to do.
Hopefully things are getting back to normal and they can start dealing wiht ther back log
Scope
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