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Covid 19 and new style esa
So I've made a claim for the new style esa, I currently claim pip and universal credit. I have just rang to see where my claim is in terms of progress, they have just informed me that because I am getting uc payments they arent processing my claim yet. They are just concentrating on people that arent getting any payments ( so people not claiming uc ) until covid 19 is over. I have rang before and they told me then that it is being processed as we speak. Has anyone put in a new claim whilst in covid 19 and recieved this problem. They did assure me that it would be back dated so I wouldn't lose any money if I am eligible but I just find it astonishing they arent processing some cases for months to come