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What should I expect?

river123river123 Member Posts: 85 Connected
edited July 2020 in PIP, DLA and AA
Hi I have a assessment this week on the phone, what should I expect.


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi and welcome,

    Is this for PIP or the work capability assessment?
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • river123river123 Member Posts: 85 Connected
    Hi poppy this is for pip
  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @river123

    Good Evening it’s great to meet you today.

    I am one of a team of Community Champion’s here at Scope.

    It’s great to see that you have already meet Poppy she will be able to offer you some help/advice.

    If you have any further questions/problems please please let me know.


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    If you kept a copy of the form that you filled in then have a read of that before the assessment. Part of the assessment will be for you to verify what you wrote in the form. The rest of it will be for any other information they ask. Questions vary depending on how your conditions affect you. You may get asked the same question multiple times but in varous ways, it often feels like they are trying to catch you out when this happens. You may get asked how your conditions affect you on a typical day.

    The phone call can last anywhere from 15 to 90 minutes, sometimes longer.

    If you live in the UK wait a week after the assessment and then ring DWP to request a copy of the report to be sent to you this will give you some idea what the decision is likely to be because they mostly go with the report.

    Good luck.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Just wanted to say welcome to the community @river123! I hope it goes okay. :)
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  • janer1967janer1967 Member Posts: 9,329 Disability Gamechanger
    Hi @river123 Welcome to the community, just to add to the greeat advice from Poppy, there arw lots of posts on here about phone assessments from members wh have recently had them and @cupcake88 had an assessment yesterday so maybe they could help you out

    Good luck hope it goes well
  • cupcake88cupcake88 Member Posts: 874 Pioneering
    Hi river how are you and welcome . I had mines yesterday as janer mentioned . Is there any thing in particular you wanted to know ? My disability is mental only not physical  , I had my partner with me  Which was a huge help . I got asked things like bout my house they wanted to know how many stair cases I had ect , what sort of school did I go too . I got asked the same question many times but in different ways , they asked me things that I had put on my form , they asked a lot of reasons behind things as well . Mines went on for nearly 2 hours . She wanted to know all bout my medication , what consultants I was under what specialist , how I manage bills and money , how iam with getting dresses and washing .

    they wanted to know quite a lot I found the call difficult I kept putting my partner on the phone abc she would want to speak to me . 

    If you have pets they will ask you how you look after them ect . Ask you who you speak to on the phone and how often how you are at seeing people face to face . I can’t asked a lot if I used the internet , if I go out where do I go when I go out where was the last place I went too . 

    They asked me if I had been in hospital and I had to mention why that was and that was before I didn’t want to live so I was taken to a and e by my partner and I was assessed by the mental health team . They do ask a lot like why thighs are ect and stuff like that . My my questioned were designed for my illlness so I can only say what I was asked . 

    If you can have some one there with you that be better for the support if not we are all here . 

    I kept asking when she be off the phone because I was getting really anxious . 
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