Finances and extra costs
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Debt Management Re-payment plan

horizonshorizons Member Posts: 11 Listener
edited August 2020 in Finances and extra costs
Hi, My mother has been sent a letter saying that her mother was overpaid a sum amount while she was alive. Becuase she (Her mother) went into hospital and didnt tell DWP. Anyway to cut a long story short. The amount is not huge and My mother wants to set up a re-payment plan with the DWP Debt Management team. Will the DWP Debt Management team want to see bank statments and other documents to set up the re-payment plan? Or will the DWP Debt Management team and My mother just agree on a monthly amount that she can afford. She does get Pension credit, only a few hundred per month. Thanks

Replies

  • leeCalleeCal Member Posts: 3,352 Disability Gamechanger
    Hi @horizons I don’t the answer to your question but I’ll tag @poppy123456 who may be able to help. Best wishes.
  • Si_ObhanSi_Obhan Member Posts: 34 Courageous
    edited July 2020
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Si_Obhan said:
    Sdiy 

    Hi,

    I'm sorry to see that you deleted your reply because it would have been extremely helpful to the person needing some help. Is there any reason why you deleted it? I was going to thank you but got side tracked and just came back to say the thanks when it's gone.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • mikehughescqmikehughescq Member Posts: 5,917 Disability Gamechanger
    There’s a whole other thread on exactly this already on here. Before exploring payment plans etc. why not get advice as to whether the money was recoverable on the first place. It is highly unlikely to have been si as must people heading into hospital are rarely in a position to make a disclosure.
  • Ross_ScopeRoss_Scope Posts: 3,091

    Scope community team

    Hello @horizons

    You might find this page helpful on repaying benefits after somebody has passed away. 

    It mentions that you might need to provide bank statements that provide information about the person who passed away's assets, but they say it's something that you discuss by giving them a call.

    The phone number should be on any letter you've received about the situation.
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  • mikehughescqmikehughescq Member Posts: 5,917 Disability Gamechanger
    @Ross_Scope gov.uk pages are not the place to point people toward. They are simplistic and often incomplete or wrong. That one is incomplete and hugely misleading because it wholly fails to mention that an overpayment is not recoverable at unless unless there has been a failure to disclose or misrepresentation nor that even if there had been there is still discretion to not recover. 

    To be blunt the dead and their relatives are an easy target and the behaviour of DWP and debt management in such cases is borderline exploitative. Most overpayments in hospital are failure to disclose where the failure was entirely reasonable and thus the overpayment will almost never be recoverable. People who lack capacity when they enter hospital would be good examples. People who have dementia, a stroke or a heart attack. People who are struggling to breathe. None of them will be in a position to think “I know. I must remember to tell the DWP I’m here/‘. 
  • Cher_ScopeCher_Scope Posts: 3,311

    Scope community team

    Hi @horizons How are you getting on with this?  Are you clearer about it now? 
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  • horizonshorizons Member Posts: 11 Listener
    We are coming up with certain documents that hopefully should resolve it. I will update once we have more info. Kinda in limbo right now. But we will be fighting the so called ''debt'' and will not be giving in that easy
  • Ross_ScopeRoss_Scope Posts: 3,091

    Scope community team

    Best of luck with that @horizons, I hope it goes well for you :) 

    Do let us know how you get on.
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  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    edited August 2020
    horizons said:
    We are coming up with certain documents that hopefully should resolve it. I will update once we have more info. Kinda in limbo right now. But we will be fighting the so called ''debt'' and will not be giving in that easy
    I really hope things can be sorted quickly @horizons! :) 

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