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Change in role
debbielkl
Member Posts: 36 Listener
I work in a call centre but as admin. My employer has told me today as of today I will need to now change to telephone based role. I suffer from rheumatoid arthritis and explained the pain in my jaw is horrific, if I talk all day I will be in agony. It’s already really restricted and may need operating in. They have nothing else for me but my job has gone. Do I leave but I can’t afford too or do I speak to HR?
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Replies
Dont just leave, if your job no longer exists and they do not have a suitable alternative then this is a redundancy situation
If the job they have offered you is not suitable due to your disability this could possibly be dealt with as a medical dismissal
Are you in a union if so seek their advice or the advice from ACAS
You can also speak to HR and seek their advice on the company policy relating to change in role, redundancy and medical dismissal
Come back if you need any further help
its a huge company and the managers are lovely so I feel awkward saying it doesn’t work but I’ll see how I get on. Thanks again
I have just gone threw hell with a previous employer and acas were extremely helpful for me. If there nice then they will understand . If they dont have a job for you they have to find one or compensate you financially they cant just they dont have any thing, I know its hard challenging things especially when people are nice. My previous employer was horrible so made it easier but when there nice I understand but you cant be left out of pocket for some you can not help .
Unfortunately employers are able to change your job role and often do if there has been a restructure or maybe the service they provide has changed so the role is no longer there.
If the role no longer exists then this is a redundant position and they must follow their redundancy policy
Some employers change just aspects of the role add on or take off some of the duties and again they can do this with the required notice to employees
Companies have to be able to do this or they could never move forward
You are doing the best thing by getting advice from OH and it sounds like the company is reasonable so I am sure you will all come to an agreement
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im finding it awkward and stressful now. I presume they will come back to me soon
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I’m off sick with stress this week. I have been told to either do the new role against the occ health and they will give extra breaks, (but then I believe they will performance manage me out) or find a new job within the company but I will have to interview as normal and they advised there might not actually be any. So I’m a little lost at the minute.