pip help please — Scope | Disability forum
New to the community? Remember to read our community guidelines and our community house rules.
Concerned about another member's safety or wellbeing? Find out how to let us know.

pip help please

pinkrose Member Posts: 22 Connected
hi everyone, i had my telephone assessment a couple of weeks ago,  i rang dwp on friday because i hadn't received a text message to say they had received the report back from assessor , and also to request a copy of the report. the lady took all of  my details and said " oh its all been done , was done on wednesday" !  i asked what she meant , she said "it looks like there is an award, a letter has gone out today"(friday).   she then said she couldn't view all of the details to let me know what i was awarded , (something about 24 hours,the system wont let her) and to wait for my letter. has this happened to anyone else ? can someone please advise me on why she couldn't see the details  of the claim ? is it normal they don't give the details of award over the phone sometimes ? very sorry for a long winded post, but it just seems odd, any help or advice would really be appreciated. 



Do you need advice on your energy costs?

Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.

Fancy a chat in our virtual coffee lounge?

Put the kettle on and have a chat in our coffee lounge with other members. We talk about hobbies, games and anything else you can think of!

Cerebral Palsy (CP) Online Cafe

Here's a new opportunity for people with CP or a similar disability (aged 20+) to get together and chat. The sessions are in partnership with CP Sport so you can find out more and meet people from both organisations.

Are you struggling?

Read our 'Coping with stress, low mood and isolation' support thread for a run-down of ideas on how to banish those blues and feel happier.

What do you think about the community?

Complete our feedback form and tell us how we can make the community a better space for you.

Information about COVID-19

If you have questions about the virus, please read our information and support which includes guidance on benefits, getting food and essentials and Cerebral Palsy.

Back to school this September?

Read tips on how to settle back in and handle any worries you or your children might be having this new term.