Sorry if this is a stupid question.
PIP closed my claim and won’t consider my form because my form was late getting back to them. I’ve looked through and can’t find any guidance saying they should do this (only that they do often).
Is this their actual policy? Can I challenge it? Does anyone know anything that could help me challenge it?
I’d really like them to consider the form I already sent rather than have to start it all again.
Thanks