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Pip form received text message alert

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anxiousbird
anxiousbird Community member Posts: 165 Pioneering
hi hi all 
so I posted my pip form on Thursday and I was just wondering whether I’ll get a text msg alert to say that it’s been received? (I have provided my mobile number and I did get a text msg when they sent out the form to me). 

I’m now worried because I didn’t send it recorded delivery and used the freedom pat envelope that came with the form ?

Comments

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi there 

    There is no need to send it recorded delivery at all 

    You might get a text but not guaranteed also it does take a while before it is actually processed and scanned by DWP which is when it shows as received 

    You can always ring and check when it gets near deadline and tell them when you sent it and they can extend the deadline if needed 

    My last review took them 3 weeks before it was scanned onto the system 
  • anxiousbird
    anxiousbird Community member Posts: 165 Pioneering
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    Thanks @janer1967
    Oh do they scan the form and evidence? I thought they sent the original physical copies to the assessors. ?
  • anxiousbird
    anxiousbird Community member Posts: 165 Pioneering
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    @janer1967 wow! 3 weeks is a long time lol 
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    They do scan it  onto the system not sure if they send the originals or if they are kept by DWP. yes they get lots of mail so can sometimes take a while depending on the back log and amounts they hav.

    The whole application process can take several months from start to finish 
  • poppy123456
    poppy123456 Community member Posts: 57,060 Disability Gamechanger
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    HI,

    As you only sent them last Thursday it may be a couple of weeks yet before you get a text message. It can take 7-10 working days to be scanned onto the system and it's not classed as arriving until this has been done. They will eventually send everything to the health assessment providers. Once that's been done then you'll very likely need a telephone assessment because most people have them. Timescales? There isn't any. Backlogs are just part of the reason a decision can be delayed.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • anxiousbird
    anxiousbird Community member Posts: 165 Pioneering
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  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
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    Best of luck with the outcome @anxiousbird :) 
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  • anxiousbird
    anxiousbird Community member Posts: 165 Pioneering
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    Hi all, just to update that I received a text from DWP this morning saying that they’ve received my form :) 
  • anxiousbird
    anxiousbird Community member Posts: 165 Pioneering
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  • siancarly
    siancarly Community member Posts: 6 Listener
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    Hi after the text how long till you herd from them?
  • lannyjg
    lannyjg Community member Posts: 4 Listener
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    Hi all. 
    I have received a text to say they have received my report 5 weeks after my assessment. On my assessment the assessor said I would get a decision in around 8 weeks. Todays text from DWP says the same 8 weeks.
  • poppy123456
    poppy123456 Community member Posts: 57,060 Disability Gamechanger
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    lannyjg said:
    Hi all. 
    I have received a text to say they have received my report 5 weeks after my assessment. On my assessment the assessor said I would get a decision in around 8 weeks. Todays text from DWP says the same 8 weeks.

    siancarly said:
    Hi after the text how long till you herd from them?

    2-12 weeks from when the report was returned to DWP.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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