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MacOS Big Sur

csno01csno01 Member Posts: 178 Pioneering
edited January 8 in Coffee lounge
Hi Everyone,

I understand that there are few Mac users in this group and therefore, I have a question for you.

Forgive me if I have already asked this already, but I was wondering if anyone, particularly visually impaired members had any issues with the Magnification? 

When I go to zoom in after i turned my computer on, I find it shoots unto is maximum zoom. I find this a nuisance and was wondering if the zoom settings could be adjusted so that the zoom is done gradually. Does anyone else have this issue? Replies appreciated.

Thanks
CSno01
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Replies

  • Ross_ScopeRoss_Scope Community Team Posts: 2,013 Pioneering
    Hi @csno01

    I wish I was a Mac user so I could help you out but unfortunately I've never used one. You might find it helpful to look on Apple's help pages for accessibility. You can find one here for vision.
    Online Community Coordinator

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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    I was a mac user and kept haveing the same problem I couldnt cope with it and sold it on lol so i did go in to settings to try and solve the problem but I made it worse  there is a mac group on line that may be able to help 
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  • csno01csno01 Member Posts: 178 Pioneering
    Thank you for the recomendations @Ross_Scope  & @lisathomas50. I will take a look.  
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    No problem hope you get to sort it out you got more patience than me lol
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    edited January 8
    I haven’t yet got round to upgrading to OS 10.16, my Macs are still running OS 10.14 and 10.15, so 10.16 may well be where the issue lies, but I can’t get your problem to occur on either of mine - the zoom works fine for me even after restarting my computer

    How exactly are you using zoom? Do you zoom with a button + your mouse wheel or just by pressing button combinations? I want to try to replicate the issue
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    edited January 8
    Oops I now realise it’s called Mac OS 11 not 10.16 but hopefully you get what I mean!
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    @66Mustang I had the same problem I sold it on I couldn't cope with it lol 😆 
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  • csno01csno01 Member Posts: 178 Pioneering
    66Mustang said:
    I haven’t yet got round to upgrading to OS 10.16, my Macs are still running OS 10.14 and 10.15, so 10.16 may well be where the issue lies, but I can’t get your problem to occur on either of mine - the zoom works fine for me even after restarting my computer

    How exactly are you using zoom? Do you zoom with a button + your mouse wheel or just by pressing button combinations? I want to try to replicate the issue
    Hi @66Mustang

    I hold down both Alt & cmd together and use the + or - keys to zoom in and out. I have used the same keys on previous versions of MacOs and they worked fine for me. Until I updated that was. Lol. 

    I think the problem only lies with Mac OS 11-11.1. When I did the initial setup of Accessibility features, I used the keys mentioned above and straight away, this was the first thing I noticed.
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    May be the case

    That said I just had a play and am wondering have you tried going into options and moving the “Maximum Zoom” slider to the left? The further right it is, the more the zoom zooms in with each key press.

    Apologies if I am teaching my granny to suck eggs
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  • csno01csno01 Member Posts: 178 Pioneering
    66Mustang said:
    May be the case

    That said I just had a play and am wondering have you tried going into options and moving the “Maximum Zoom” slider to the left? The further right it is, the more the zoom zooms in with each key press.

    Apologies if I am teaching my granny to suck eggs
    Hi 66Mustang,

    I have just checked my settings and you are correct. Thank you very much for the recommendation. My zoom settings are behaving themselves now. Lol.


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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    Yay :smiley:
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    Glad you fixed your problem that was probably the problem mine had I just sold it on and explained the problem to the person I sold it to lol bet they were laughing at me lol 😆 
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    @lisathomas50 Damn :(
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    edited January 10
    @lisathomas50 if it’s any consolation I just broke my Mac last night. :( It fell and the screen cracked and now it is unusable.

    Fortunately I have accidental damage cover that covers the screen, I only have to pay a £79 excess.

    Unfortunately Apple is closed and all the other repair centres are closed or booked up because of the restrictions so I think I’ll be without a laptop for the foreseeable future. :(
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    @66Mustang oh no not good it could be a whilst before anything is open I havent even been to sleep yet  

    I got compensated in a way when I started with open University I was amazed I had a brand new lap top a desk thst goes up and down and a few other things  I had a grant so not to bad I also had a chair they measure you and everything pretty good so I can't complain 

    Hope things get better soon so that you can get your laptop fixed 
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  • csno01csno01 Member Posts: 178 Pioneering
    lisathomas50 said:
    Glad you fixed your problem that was probably the problem mine had I just sold it on and explained the problem to the person I sold it to lol bet they were laughing at me lol 😆 
    No way!
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  • csno01csno01 Member Posts: 178 Pioneering
    66Mustang said:
    @lisathomas50 if it’s any consolation I just broke my Mac last night. :( It fell and the screen cracked and now it is unusable.

    Fortunately I have accidental damage cover that covers the screen, I only have to pay a £79 excess.

    Unfortunately Apple is closed and all the other repair centres are closed or booked up because of the restrictions so I think I’ll be without a laptop for the foreseeable future. :(
    No way!

    I am so sorry to hear that. Especially after you have helped me. It must be very frustrating for you?

    @lisathomas50 At least you got something out of your grant. That is good to hear.
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    Hi @csno01 thanks for thinking of me. I learnt not to get frustrated at problems a long time ago so just treating it as “one of those things”. Also I do have the iPad to use so it’s not the end of the world, but yes I will miss having a laptop

    Is your Mac still behaving? :)
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    lisathomas50 said:
    @66Mustang oh no not good it could be a whilst before anything is open I havent even been to sleep yet  

    I got compensated in a way when I started with open University I was amazed I had a brand new lap top a desk thst goes up and down and a few other things  I had a grant so not to bad I also had a chair they measure you and everything pretty good so I can't complain 

    Hope things get better soon so that you can get your laptop fixed 
    Thanks and that’s really cool - what did you study with the OU?
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  • csno01csno01 Member Posts: 178 Pioneering
    66Mustang said:
    Hi @csno01 thanks for thinking of me. I learnt not to get frustrated at problems a long time ago so just treating it as “one of those things”. Also I do have the iPad to use so it’s not the end of the world, but yes I will miss having a laptop

    Is your Mac still behaving? :)
    That is good to hear @66Mustang. You are right in what you say. it is not worth it. I too am starting to realise that now myself, based on importance of the issue. Yes it is thank you :-:smile:
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    @66Mustang I did three years of law and 2 years physycology  snd 2years of health and human behavior  
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    @lisathomas50 awesome, they all sound really interesting
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    @66Mustang interesting but hard  lol 😆 ineeded to do it as I am a voluntary independent advocate  and pre covid I represented prople in court and tribunsls and also on dwp trubunal panel I didn't like doing that  but thrxrestcwas alright the most memorable  thing I did a few years ago was sit in on an interview with a high profile prisoner 
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  • 66Mustang66Mustang Member Posts: 3,786 Disability Gamechanger
    @lisathomas50

    That sounds a great thing to do. Not sure I’d want to be in with a high profile prisoner though!!
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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    I was a bit scared never been in a womens prison before  😆  don't think I would do it again 
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  • csno01csno01 Member Posts: 178 Pioneering
    lisathomas50 said:
    @66Mustang I did three years of law and 2 years physycology  snd 2years of health and human behavior  
    That sounds interesting @lisathomas50. 

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  • lisathomas50lisathomas50 Member Posts: 1,607 Pioneering
    @csno01 it is but hard work lol  I hadn't have to pay i got grants in open University its alot harder but I think you learn more  I did it because since 2003 I have been a voluntary independent advocate  I have represented people in court and high court and I gave represented people in work tribunals and benefit tribunals  I have also sat on a tribunal panel for dwp  

    I also used to attend prison visits with solicitors basically to pick up things that they weren't saying 

    I sat in on a interview with a high profile prisoner that has always stuck with me 

    I have had an interesting life but always want to help people and be there for people who need help 

    I went through alot of bad things that has made me the strong person that I am now and why I am the way I am 

    Open University is very good because if your an older person learning new things  I think its more comfortable for them on my law course there was a lady who was 70 
    I asked her once in the group chat why she was doing law she made us all laugh she said so my family can't rip me off ha ha  she was a character  though  she became a magistrate from the age of 71 untill she was 75  impressive for her age 
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  • csno01csno01 Member Posts: 178 Pioneering
    Wow lisathomas50 what a story. Thank you for sharing. 
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