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Hi, my name is Clairebear! I missed my phone assessment, will I have to start my claim again?

Clairebear
Member Posts: 1 Listener
Hi everyone ?. I'm worried i've messed up claim for p.i.p again. I eventually got the form sent to them and 3 months later i got a txt saying i was getting a phone call assessment but unfortunately i missed it and don't know what to do, i'm currently trying to call them from my house phone but i've been on hold for about half an hour now. Can anyone please tell me if i'll have to start my claim again?
Comments
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Hi there
If you contact them and explain they may offer new assessment if not they will return your file to DWP
Its the assessment providers you need to contact try calling when they first open it's often easier to get through
It can take a long time to get through so maybe stay on the call -
I'm a little bit bemused, PIP can be worth thousands of £ per year and you missed the telephone assessment ? As @janer1967 says contact the assessors and hope they will agree to a new appointment should you have a good reason.
And @Clairebear welcome to scope.
Be extra nice to new members. -
@woodbine bit confused cant see a comment from poppy ?
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Sorry @janer1967 my mistake have corrected it nowBe extra nice to new members.
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Clairbear, hope you can get things sorted , obviously nobody would want to to miss phone call deliberately but we don't know circumstances involved so wish you all the best
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Online Community Coordinator, she/her
Concerned about another member's safety or wellbeing? Flag your concerns with us.
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HI,I would advise you to ring the health assessment providers and DWP because your file may have been returned to DWP as you missed the assessment.
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