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DWP report received notification text

BrettW

Well it seems that the DWP are doing a rather good job of keeping me informed about the process of my PIP claim.

Had the telephone assessment yesterday and just received a text notification to say that they have received the report from the assessor and I just have to wait now for the decision (can be up to 8 weeks according to text)

I'm quite impressed that even with everything going on that the DWP have managed to keep me informed throughout the entire process so far

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Comments

janer1967

That's great you can request a copy of the report now tho I would leave it a couple of days that is if you decide you want a copy

Lisatho11987777

@BrettW that's good news you just have to wait now hope it went well I think it depends where you live aswel its pretty good in wales when it goes right lol

BrettW

Thanks for that @janer1967 I will do. I'd like to see whats in the report because she actually mentioned a few things I presume she'd read off my medical report that even I wasn't aware of

Will be interested to see if they have been mentioned in there

BrettW

@lisathomas50 I'm in South Yorkshire but have no idea what the backlog is around here.

janer1967

Let us know how you get on

I am in south yorkshire too but my review was a couple years ago now

BrettW

I will do @janer1967

Adrian_Scope

That's a really quick turnaround for them to have received the report @BrettW, it does sound like everything has been very smooth with your PIP claim so far - thanks for keeping us all in the loop!
Have you requested a copy of the assessment report?

BrettW

Phoned them this morning @woodbine they are sending it out to me

BrettW

Adrian_Scope said:

That's a really quick turnaround for them to have received the report @BrettW, it does sound like everything has been very smooth with your PIP claim so far - thanks for keeping us all in the loop!
Have you requested a copy of the assessment report?

@Adrian_Scope when I started the claim back in October they gave me the option of filling in the form electronically and returning it to them via a special upload link.

I received a text message the day after submitting it to confirm it had been received by DWP. I then got a text message at the beginning of January advising me of the date of the assessment followed by a letter a few days later.

A couple of days before the assessment I received a further text reminding me of the assessment followed by a phone call later that day confirming the date and time as well as the name of the assessor.

I had the assessment on Monday just gone (18th) and then the day after (yesterday) got a further message advising me that the DWP were now in receipt of the report.

Regardless of whatever decision I receive I cannot fault the DWP in how they have conducted my claim.

Lisatho11987777

@BrettW did you find it a lot easier doing it electronically

BrettW

lisathomas50 said:

@BrettW did you find it a lot easier doing it electronically

Would say pretty much the same as if filling in a paper form. One positive though is you get notification really quickly that they have received your form and you also don't have the extra worry of wondering if they got it or if its been lost in the post

Lisatho11987777

@BrettW it won't be long before its all electronic lol ?

naila_007

If you dont mind me asking roughly how long after submitting your form did you receive notification of your assessment. They have received my form and i got a text message last week if needs be someone will contact me for an assessment. Am based in North Manchester and my first claim.

BrettW

naila_007 said:

If you dont mind me asking roughly how long after submitting your form did you receive notification of your assessment. They have received my form and i got a text message last week if needs be someone will contact me for an assessment. Am based in North Manchester and my first claim.

I received the email confirming they had my form on 28th October @naila_007 - I recieved the text and letter for the assessment date the first week in January. I live in South Yorkshire so the time period you wait could be shorter or longer than mine

MarkM88

I think the plan is to move PIP to be as much digital as possible for the future.

Cher_Alumni

@BrettW Good luck with the outcome, I have my fingers crossed for you.

Lisatho11987777

@MarkN88 probably be alot easier and may help to spead up the process

BrettW

Thanks @Cher_Scope

@MarkN88 It does speed up the submission but I think a lot of people would struggle with it in it's present form because it involves downloading the form, filling it in on either Word or PDF then uploading via a special website. If they integrate the form into the website then I think it would be a lot easier for people to do

MarkM88

It’s deffo in the pipeline though. It was reported this week that they have learnt many things from the pilot and they want it rolled out later this year. However you wouldn’t be forced to use it, you would still get the option of paper based.

BrettW

I agree @MarkN88 I think it is inevitable that this method will be used more frequently in the future.

Like I said in my previous post I do think the system will need to be streamlined because people who are not particularly 'computer savvy' will struggle with it in its current iteration.

I don't think its a bad idea because a big worry of a lot of people is whether their forms have actually been received by DWP and this problem is pretty much eliminated by using this method. I don't know how it currently works by submitting the paper based form because this is my first time claiming and I used the electronic method but I know with this method I have had multiple notifications by text and phone as to the progress of my application.

Electronic submission is also a big improvement for DWP too because it massively reduces the amount of paperwork they have to deal with and cuts out certain steps they currently have to do like manually inputting receipt of paperwork onto their systems.

As long as this is implemented in a user friendly manner this should be a win win improvement for everyone concerned.