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Pip award letters

Hi received my pip but I haven't received any letters what should I do pls


  • lisathomas50lisathomas50 Posts: 4,324 Disability Gamechanger
    If you have received your pip thsts good just give them a ring and tell them you haven't received your award letter snd they will send another one out for you 
  • leeCalleeCal Member Posts: 3,648 Disability Gamechanger
    Apparently the payment often goes into the bank faster than you receive the letter, it should arrive soon. However a phone call wouldn’t hurt if you’re worried about it imo.
  • woodbinewoodbine Community Co-Production Group Posts: 4,437 Disability Gamechanger
    The post can be very slow atm as a lot of staff are off either sick or isolating, we got a Christmas card on the 20/1 posted on the 15/12, personally I would give it a few more days.
    "Putting a child into care, isn't caring for a child" (T.Rhattigan)
  • BrettWBrettW Member Posts: 607 Pioneering
    We are on a limited mail service where I live we are not getting post every day. You could always phone them for confirmation of your award but I'm pretty sure you'll probably receive the letter soon anyway
  • MarkN88MarkN88 Member Posts: 1,256 Pioneering
    You will 99% of the time get payment before the decision and award letter, give it a while and if you haven’t received it then give them a call. 
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