Dear community please can anyone help me with this matter. I have been informed by a workman he is coming to do electrical repairs on 12th February with 2 other workmen. Not only will we have a very vulnerable child who is severely disabled at home with her 4 year old twin sister during a lock down. We will have no electricity or heating on as it will be turned of by the mains. This workman insisting on coming that day Friday 12th also the following weekdays starting Monday 15th etc. These are minor electrical problems have been here since we moved in and we have had several electricians out to get quotes over this period sent by the letting agent. We live in a private rented home.
In October or November 2020. This particular electrician has been given the job by the letting agents. When he come to price the work the arrangement was agreed he would arrive at 930am as the twins were in nursery. He turned up at 8am when we were up the wall feeding the children and getting ready. He was very rude and lied saying that he told us that it was arranged for 8am and demanded to be shown around our home. I turned him away He again turns up without any prior notice to us. and asked him to come back. He said he wouldn’t come back as he was far to busy...
12pm same day... He again turns up without any prior notice to us as we were again trying to prepare lunch trying to entertain a highly energetic child and comfort a very stiff one with cerebral palsy also visually impaired and none verbal with complex needs.
As if nothing had happened in the morning now I feel not only was he unprofessional and rude, it is very strange behaviour indeed. He started to bad mouth the original electricians who assessed the house because they checked everything including the loft which has the boiler in.
I understand that the repairs need doing and it’s up to the landlords agent to give the job out. My concern is having 3 strangers in our home during a pandemic with a vulnerable child and her twin. We having no means of keeping warm or cooking for them and we have no we’re to go because of the restrictions.
Any advice or information gratefully welcome.
Sorry for the long rant but I have no one else to turn to xxx