If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Capita complaint

Options
pinkpogs
pinkpogs Community member Posts: 8 Listener
I've  made a complaint  to  capita about my
Assessment, anyone  done this and got  a
Good result?

Comments

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,650 Disability Gamechanger
    Options
    Hello @pinkpogs

    Just wanted to say welcome to the community, glad you've joined us :) 
    Online Community Coordinator

    Concerned about another member's safety or wellbeing? Flag your concerns with us.

    Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it.
  • pinkpogs
    pinkpogs Community member Posts: 8 Listener
    Options
    The capita case worker just rang to say that they are not using that
    Assessment, and that I've  got
    To have another one, hopefully 
    It won't  happen again, do I have to say I'm recording it???
  • woodbine
    woodbine Community member Posts: 12,115 Disability Gamechanger
    Options
    I know Mike will explain why recording is a waste of time, it won't be used by the DWP.

    2024 Election won

  • pinkpogs
    pinkpogs Community member Posts: 8 Listener
    Options
    Yes but it would prove whst is being said
Complete our feedback form and tell us how we can make the community better.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.