Earlier today my ESA wasn’t paid in as regular. I’m a long term disabled. All my life.
Rang ESA this afternoon and was told there was a banking error but will be sorted out by the end of the day.
Then got a phone call from someone from ESA who said I had been receiving SDP - severe disablement premium - in my allowance but at the same time someone else was claiming carer’s element in their Universal Credit for caring for me. You can’t get both and it both were being paid since 2019.
He said the SDP will be removed from my ESA and the difference will be sent within a day or two. And from hereafter I will receive the ES a minus the SDP. He also stated that it will be passed on to a senior investigation officer who will look into weight as to what has occurred.
I informed him that I was not aware of anyone receiving carers element for me in their UC. He stated that I should have got a letter 2019 stating such and that if I disagreed with it then I should have told them. I told him that I never received this letter and do not recall ever receiving anything like that.
After the phone call I did make a few enquiries, and it seems that my ex partner started claiming UC in 2019. She showed me her journal entry from 2019, where she wrote that she was caring for me but did not want to receive any payment for it. She does spend some time with me - helping me out as we have a teenage child too - but does it out of humanitarian and personal reasons. She said she specifically made it clear to UC about this then. She has today sent a journal entry to them stating this again and the situation as such.
Any thoughts on what to do?