Hi, I'm Layla90! Need help with appealing a parking ticket despite having a blue badge.

Layla90

Hi All,

My mum used to care for a lady who had dementia and has now sadly passed away.

Whilst on a trip to the retail park to collect something for her, my mum parked in a disabled bay, clearly displaying the ladies disabled badge which was double checked as my mum walked away. Unfortunately the lady the did not like her photo badge on display as she panics about people knowing her identity based on past experiences, she removed it from the dash board but my mum was unaware this happened. 

She then got a ticket and tried to appeal but they told her she needs to pay, she has even provided them with proof that she has the disabled badge and yet they still require her to pay. Can someone please help us here, what rights does she have?

The appeal went against her and was directed to an independent appeal service, which was recommended by the issuing fine company. Both parties during this whole process has completely disregarded any mention of dementia which is the reason why she moved the badge.

The company have now passed this over to a debt collecting agency to pay or threatened her to face court action. I want to take this to court but want everyone's advice. 

Thank you so much,

Layla

Cher_Alumni

Hello @Layla90 and welcome to our online community.

I'm sorry to hear about the situation your mum has found herself in.  That sounds really rough and it's disappointing that it's got to this stage  

As all appeal routes have been exhausted, I'd recommend getting independent advice about this from an organisation with more specialist expertise.  You could try:

• Advice local - input your postcode, click disability from the drop down box and a list of organisations will appear.
• Disability Rights UK helplines 

Please let us know how you get on and good luck.

[Deleted User]

If I had a blue badge, and some jobsworth Traffic cop gave me a parking ticket, I'd rip up the ticket, in front of them, and tell 'em "bite me"