I am POA for a disabled friend
I am POA for a disabled friend. The PIP forms were sent in August 2020 and 3 phone calls have all elicited the fact the application is with the manager for action. It has been with the manager for action since November. My question is as to how to make any action happen. It took from May to August to be sent the paper application forms as my friend’s speech is compromised and he thus could not make a telephone application and I could not be in his company to make a telephone application on his behalf due to Covid restrictions. So we are now 10 months in. How can I make someone move the case along? I have written twice and phoned 3 times. No written replies. My friends MP is Boris Johnson - wrote to him and no reply. Advice sought as we want to buy a mpv adapted for a wheelchair but need a decision on pip as to whether we get it via a mobility allowance. Another interesting thing - my friend has had the Continuing Care checklist done and been scheduled for a full assessment though this too has been delayed 3 months. Thus, in the system there are endless reports concerning his abilities and disabilities, why is it not joined up? It seems I have been proving his disabilities over and over again yet since his stroke last February he has received no actual money at all. Is there a way to get his case to the top of the pile? If he is rejected for PIP so be it and I will know that the mpv will have to be bought from savings. I suspect a virtual assessment cannot happen as my friend’s speech and reading have been compromised significantly and he won’t be able to contribute - this is the case with the Continuing Care Assessment too. Any thoughts anyone?