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Advice about award and mandatory reconsideration

PrincessRubyPrincessRuby Member Posts: 26 Connected
Hi, I received a text last Monday advising me that the DWP had received my assessment report, so phoned and asked them to send me a copy. I haven’t received it so phoned this morning to make sure it had been sent - the woman on the phone (after I asked how long a decision could take) said that a decision letter had been sent out yesterday...she said I have been awarded standard living component with nothing else. 
My question would be, how likely is it to get the decision changed through a mandatory reconsideration? 
I feel I should have been awarded enchanted living and standard mobility too. 
Obviously awaiting the decision letter and report so I can see where the points have been added and missed off, but wanted to ask advice here in the meantime. 

Replies

  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    Hu and welcome 

    Sorry you dudnt get the award you wanted 

    The success rate at mr is quite low but there are some who get decision changed so dont let it put you off 

    The more detail on your mr about real examples of how your condition affects you completing the tasks the better 

    Have good look through report when it comes 

    We are here to help if you need any 
  • OverlyAnxiousOverlyAnxious Member Posts: 1,438 Disability Gamechanger
    Hi,

    It's not very likely to change at MR in all honesty - but if you're prepared to continue through to tribunal you'll have a much better chance.

    As you say, you'll have to look at the awarded points and see where you feel you can score more, and if you could add any more evidence to support those points.
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @janer1967 hi and thank-you :smile:
    @OverlyAnxious hi :smile:

    thank-you both for your advice! 
    I think (for once at least) my approach is the right one with waiting to see where the points are etc and taking it from there.
    anxiety got the better of me I think so I wanted some clarification that my thought process was the right one. X
  • Lou67Lou67 Member Posts: 891 Pioneering
    Hi PrincessRuby. Sorry you didn’t get the award you think you should receive. 

    Glad to hear you won’t give up.

    My award was changed after MR from standard mobility to enhanced.
    I had received 6 points on daily living after assessment but no change at MR.
    I got standard daily living after an appeal.
    So good luck
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    Glad you won your appeal! Did you end up going to tribunal for it? 
    How long did the MR process take if you don’t mind me asking? 

    I almost wish I hadn’t phoned this morning now as wouldn’t be postman watching too badly in the coming days!
  • hollymurray40hollymurray40 Member Posts: 9 Listener
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @hollymurray40 sorry it’s taken me so long to respond. I had to say goodbye to my 14 year old dog at the end of March and my mental health took a complete nose dive. He was my absolute world, so really struggling at the moment.
    no update with the MR, they received it on 17/03. I’m hoping it won’t take much longer. 

  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    @PrincessRuby sorry to hear your sad news and hope you are starting to feel better 

    Hopefully your Mr decision won't be too much longer 
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @janer1967 thank-you. My GP has upped some of my meds and added sleeping tablets too. 
    Hopefully start feeling a little better soon. 
  • chiariedschiarieds Community Co-Production Group Posts: 9,170 Disability Gamechanger
    Hi @PrincessRuby - I'm sorry to read about your dog & obviously how upsetting that was for you. It's good your GP is being supportive, so hope you do indeed feel that little bit better soon. Hope you hear soon about your MR too. :)
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @chiarieds thank-you. I’m lucky that I have a good GP. 
    I phoned PIP yesterday to see where I was up to, he told me it had been assigned another case manager to look at...he asked if I had anything to add (I didn’t know you could ring and do this) so I added the med changes etc too. 
    I asked if I’d be getting a call, he said probably not but I might do.

    Anyway...I’ve just had a call, which I didn’t answer as didn’t know who it was, then got a text saying
     “ Personal Independence Payment tried to call you regarding your reconsideration request. We will call you again this afternoon/tomorrow morning.”

    Now I’m a bag of nerves and anxiety as wish I’d of just answered the phone as at least that way it would be over and done with. 
    I’m guessing at this time now it’s more than likely going to be the morning they ring back maybe?
  • chiariedschiarieds Community Co-Production Group Posts: 9,170 Disability Gamechanger
    Oh @PrincessRuby - I'm sorry you didn't answer the call, but I'd have probably done the same! I rarely answer if I don't know who is ringing. Hopefully you hear sooner rather than later. Please kindly keep us updated, thank you. :)
  • hollymurray40hollymurray40 Member Posts: 9 Listener
    @PrincessRuby I am always so anxious, I would have definately called back and explain you missed the call! Please keep us updated. Hope its the news you want x 
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @chiarieds At least now I know who it is with that number (starts with 0800), so I’ll answer it when they phone back - phone is glued to my pocket now. 

    @hollymurray40 Anxiety is awful isn’t it. If I haven’t had a call back by tomorrow lunchtime then I’ll phone and make sure they’re still calling. 

    Will update when there’s anything to update :smile:
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    I never received a call this morning, so this afternoon I plucked up the courage to phone them. 
    Managed to get through to someone who told me he knew why I’d had the call and that it was good news. 
    My mandatory reconsideration had been successful and I’ve now been awarded the enhanced rate for both daily living and mobility. 
    He said the decision had been made yesterday and the backpay had been authorised this morning and was due in my bank next Wednesday. 
    Think I’m still in a little shock as I’ve read that most decisions remain upheld with the MR. 
  • chiariedschiarieds Community Co-Production Group Posts: 9,170 Disability Gamechanger
    Thank you for that great news @PrincessRuby - & definitely congratulations. Yes, most decisions do remain the same with a MR; you've joined a great club.....I'm one of the few whose award increased with a MR too!! Mine was just an increase in the mobility component, so you really have done well. :)
  • hollymurray40hollymurray40 Member Posts: 9 Listener
    @PrincessRuby thats amazing news! I sent all my evidence for MR around 3 weeks ago, still anxiously waiting to hear, but this gives me some hope! 

    Do you mind me asking why you were awarded PIP? I completely understand if you dont want to answer.

    Could you also explain what you included in your MR and what evidence?

    Im not trying to sound rude, or nosey. Just trying to establish if its anythinf similar to me and if im likely to have a good outcome. Thanks :) x
  • Lou67Lou67 Member Posts: 891 Pioneering
    @PrincessRuby  A big congratulations to you that’s amazing news.
    As @chiarieds sd not many get changed at MR but like yous I also got my mobility changed to enhanced at MR.
    Once again a big well done. I’m sure you’ll sleep better tonight 😊 
  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    Great news thanks for sharing 
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    Thank-you all! Certainly didn’t expect that when I phoned them at all. 
    Will wait though until I get my letter/backpay in the bank until I actually believe it though.  Xx
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @hollymurray40 mine took about 6 weeks from when it was logged onto their system to decision. So hopefully a few more weeks and you’ll know.
    I suffer with both mental and physical issues.

    The thing is with PIP from what I understand is it doesn’t go off your illness’ it goes off how it affects you. 

    I sent in a covering statement that outlined the points/descriptors I disagreed with and gave reasons/examples as to why. When I phoned a couple of days ago I did add on about my GP adding medication etc too x
  • calcotticalcotti Member Posts: 2,202 Pioneering
    The thing is with PIP from what I understand is it doesn’t go off your illness’ it goes off how it affects you. 
    Absolutely correct. The only instance where a PIP award is made based on a diagnosis is if somebody has a terminal illness and may die within 6 months.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • HarringtonHarrington Member Posts: 31 Connected
    @PrincessRuby i done an MR 4 years ago as i had standard living and nothing for mobility and i was successful with mobilty.reason i didnt get higher for daily care is i didnt ask MR for it i think i overlooked it as i was stressed after reading assessor report,now i have had another review same outcome so have sent another MR for both this time i think my mind is clearer now as nothing the assessor writes down shock me anymore...congrats on your good news but so sorry about you darling little dog bless...
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @Harrington Thank-you. Sorry to hear you’re having to do a MR again this time round! Hopefully your MR will be successful too. 
    Without this site/forum and reading through past posts etc I don’t think I ever would have done a MR, but glad I did. 
    I received the decision letter today, scored 13 points on daily living and 14 on mobility. 
    The award is until 2023 too. 
  • HarringtonHarrington Member Posts: 31 Connected
    edited May 6
    @PrincessRuby Thanks yes i hope so too,great news that you won the MR it gives us all hope, at least now its something less for you to stress about, as i know coping with our illness/disability is hard enough for us without this added stress..
  • PrincessRubyPrincessRuby Member Posts: 26 Connected
    @Harrington I didn’t think it would be changed at MR and was almost trying to prepare myself to go to appeal. So just hope it does give some hope that it can - and does - happen at MR stage too.
    When did you send off your MR?

    The one thing I still have a question is about is the award date..I have it until 2023 and know that they can review at any point but was wondering, is it usually around 6 months before the award ends similar to ESA do you know?

    Hopefully they’ll get your MR done quickly for you, for me it took just over 6 weeks. 
  • HarringtonHarrington Member Posts: 31 Connected
    edited May 6
    @PrincessRuby I have had an MR before and was successful then and was surprised like you i thought appeal was going to need to happen, I had the review forms 6 months before my renew but still got paid until the decision of my new review was made, you get a month from the date of the review forms/letter to fill it in and send back so they want them long in advance before they actually asses you.
    I sent my MR around 9 days ago it took 3 weeks before unsure how long this time..I guess it varies.

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