esa assessment

estpow

hi everyone . i rang dwp to see if they had any news on assesment. i was told that a decision had been made and that someone will ring me in a day or two. just wondering why she couldnt just tell me on the phone . she said she couldnt see it herself oy that it had been made . thanks all

calcotti

estpow said:

hi everyone . i rang dwp to see if they had any news on assesment. i was told that a decision had been made and that someone will ring me in a day or two. just wondering why she couldnt just tell me on the phone . she said she couldnt see it herself oy that it had been made . thanks all

If they couldn't see it that would be why they couldn't tell you.

estpow

lol yes agreed . but my question was . if she could see it . would she have been ae to tell me or is it standard that they only tell you by letter ?

janer1967

Hi 

They do sometimes tell you over the phone depends whi you speak to luck of the draw 

Surprised they said they would call you though you are normally informed by letter 

It takes 24 hours for their system to update with the decision so that will be why she couldn't see it 

estpow

they said they would call and also send a letter . i was told also last week that it is in my favour . and the assesor recommended support group . would you know how long after i get that decision letter until i get payment/backpay if owed any . thankyou 

janer1967

It can take a while for back pay but in some cases they have had the money before the letter 

Payments should start in next pay after decision if you are entitled 

estpow

hi again im also cur

estpow

hi im just curious . question 40 on the report i recieved from esa assessment .  says harmful information not to be disclosed .  is that the same on all reports or just some ?

Cher_Alumni

Hi @estpow

Just to let you know, I've merged your threads together to keep them in this one spot.  Glad to hear the decision has gone in your favour.  

estpow

ok thankyou . great . x