Employment and Support Allowance (ESA)
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Need help

Hi am wondering if you can help me my partner gets esa he should of been paid today which he didn’t so I go into the Job centre and she has a look on her computer and she sees he hasn’t been paid and doesn’t understand why but she said that it said on his journal that because I get carers allowance for our daughter because she gets high rate dla that this should of been taken into consideration but she didn’t understand what that ment so am just confused by that because even tho she told me she’s requested it to go into the account it still hasn’t gone in and am worried because of this note on the system it’s going to delay the payment it’s just strange because they know am a carer for my daughter 5 years ago when he started claiming esa and hasn’t been a problem but all of a sudden they flagged it up thanks 

Replies

  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 16
    xxjessexx said:
    ..she didn’t understand what that ment ..
    There have been several discussions recently about people not getting their ESA on time.

    It may be that as the person in the JobCentre didn't understand what they were seeing on screen what they told you may have nothing to do with it.

    You would be better speaking to ESA (although sadly, even then you may not get the correct information).
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Yes I did think that she asked if I got a letter recently and I said yes 2 weeks ago but only about what he gets for April and it doesn’t even mention me or that I get carers on the letter so didn’t understand why it’s been flagged up now all of a sudden I did contact esa why he hasn’t been paid and she said she will put it in now but still hasn’t come in yet and never mentioned that I get carers maybe if it hasn’t gone in by tomorrow I will ring them again and find out what’s going off 
  • janer1967janer1967 Member Posts: 9,253 Disability Gamechanger
    Hi there 

    Another member posted that they hadn't been paid today and they were told the computer system was down 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    They have no reason to mention the Carers Allowance if you are asking about the ESA payments. Have a look at the last award letter you will be able to see if the Carer's is bing taken into account. The calculation will show a carer premium as part of the entitlement and a deduction for the Carer's Allowance.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    I got my last award letter 2 weeks ago and doesn’t mention my carers and I don’t get the carers premium. They said they would pay me straight away but didn’t so am going to after ring them back Monday 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    xxjessexx said:
    I got my last award letter 2 weeks ago and doesn’t mention my carers and I don’t get the carers premium. They said they would pay me straight away but didn’t so am going to after ring them back Monday 
    In your opening post you said your partner gets ESA. In your latest post you said you got 'my last letter'. Can you clarify which of you is getting ESA? I assume that if you are getting CA it is indeed your partner. Can you confirm also whether his (if it is him) ESA includes income based bits or is it just contribution based?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    My partner gets esa am on his claim as a joint claim and I get carers allowance which as never affected the esa claim before so I think it’s just been a misunderstanding with the job centre which am going to sort Monday 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 17
    I would expect his ESA entitlement to have the carer premium added to his entitlement and then have a deduction for the Carer's Allowance you receive. If this has not been happening then he may have been overpaid. 
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    No he doesn’t get the carers premium added am going to after ring them Monday because they never mentioned carers being a problem on the phone they said he will get his payment and that was it but now am getting worried that he had to have a carers premium on his claim but I’ve never heard of that until now 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    Because you receive Carer's Allowance you are a carer. The income based ESA is based on your joint circumstances. This means that the carer premium is added to the ESA entitlement but it also mean that the Carer's Allowance you receive should be taken into account as joint income and taken into account, as a deduction, when working out the amount of ESA payable. 

    If ESA were definitely informed by him that you receive Carer's Allowance and have failed to amend his claim accordingly as result of which an overpayment has occurred that is official error and they will not be able to recover the overpayment.

    Obviously my comments are based on the limited information you have posted.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Thank you for replying back to me my partner did tell them right at the beginning but it makes sense why they have stopped my money now and saying they going to put it in when they are clearly not I just hope they know this is their fault and they do not try to make us pay it all back when this is not our fault. Do you know what the new payments will be thank you for your help 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    What has he been getting up to now?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    So he gets 114.10 a week 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    xxjessexx said:
    So he gets 114.10 a week 
    In that case I don’t think he is getting any income based ESA. That is the amount for the standard single person allowance and the Support Group component and any contribution based entitlement will not change.

    Given that you said that he claimed ESA 5 years ago I would expect him to have been assessed for both income based and contribution based ESA and can only assume you have other income (or savings) that reduce any income based entitlement to nil.

    What does the calculation attached to his award letters show?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Right sorry I’ve told you wrong it’s that amount at the moment because he’s paying a loan in June he goes up to 147 a week for you and your partner he has been on it 5 years on the support group and the work related program and that what he’s on now he had an adviser what he used to see every 6 months but his condition got worse in that time so mental health became invoved again and he got put back into his high medication what the nurses bring to him the adviser told me to get the letters off the mental health team because he should be put back into the support group and he would send them to the assessment because he was due one but then Covid hit and the adviser rang me and said the assessment been put on hold due to Covid but I thought it was only going to be 3 months but it’s been a year now due to Covid 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 17
    That looks to be the standard couple allowance £117.40 plus the WRAG component £29.70 = £147.10

    I think it should also be plus the carer premium of £37.70 minus the Carer’s Allowance £67.60 you receive making the amount payable £117.20.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Ok thank you so will I lose all the carers allowance then and will they stop all my money until this is sorted 
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Am just shocked with it because when my daughter got awarded dla I was on income support at the time over 7 and a half years ago and they helped me apply for pip and told me I wouldn’t lose any of my income support which I never I got income surpport plus my carers then my partner changed over to esa and they said nothing will change with my carers and now 5 years later  am going to lose it all 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 17
    xxjessexx said:
    Ok thank you so will I lose all the carers allowance then and will they stop all my money until this is sorted 
    xxjessexx said:.. they said nothing will change with my carers and now 5 years later  am going to lose it all 
    Your Carer’s Allowance is not affected, you are entitled to that because you care for your daughter and will continue to receive it. It’s the ESA award which appears not to have been revised to reflect the fact that you get Carer’s Allowance. 

    Taking the Carer’s Allowance and ESA together, as a couple, you are better off by £37.70/week as a result of claiming Carer’s Allowance.
    —————
    When you say they helped you apply for PIP, is that for yourself? If so, what bits do you you get? Does your partner get PIP? If not, do you think his health difficulties are such that he might qualify?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    ok thank you so much I must of miss read it was panicking then thinking I was going to lose all my carers. Can I ask another question I got a payment today from Dwp iics of 137 but I’ve never heard of it am going to ring them Monday and ask why I’ve been payed this payment 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 17
    xxjessexx said: Can I ask another question I got a payment today from Dwp iics of 137 but I’ve never heard of it 
    Industrial Injuries Computer System
    Sometimes payments are made from a different DWP system if they are having difficulties and there have been a number of reports about ESA payment difficulties in the last few days so it could be an ESA payment (if that would be in to the same account). Only way to find out is to ring.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Yea I did think it could be esa but normally we get esa every 2 weeks so the amount didn’t seem right but I will ring on Monday and see thank you 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 18
    The other questions I asked were to see if there are ways you can increase your benefit income.

    When you say they helped you apply for PIP, is that for yourself? If so, what bits do you you get? Does your partner get PIP? If not, do you think his health difficulties are such that he might qualify?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • xxjessexxxxjessexx Member Posts: 18 Listener
    Hi sorry I ment to put that helped me get carers my partner should be entitled to pip the mental health did his forms and sent off all the evidence but when he had his assessment it didn’t go well and he never got rewarded it so he decided not to fight it. That was a week ago I found out. 
  • calcotticalcotti Member Posts: 1,242 Pioneering
    edited April 18
    xxjessexx said:
    Hi sorry I ment to put that helped me get carers my partner should be entitled to pip the mental health did his forms and sent off all the evidence but when he had his assessment it didn’t go well and he never got rewarded it so he decided not to fight it. That was a week ago I found out. 
    If you think he should qualify for PIP then challenge the decision. Request a Mandatory Reconsideration. Make sure you understand how PIP is assessed
    https://www.benefitsandwork.co.uk/personal-independence-payment-pip/pip-points-system
    Provide any additional information you can with examples of how he is affected.
    if that fails you can take an appeal to a tribunal.

    Is your daughter getting either ESA or UC in addition to her DLA?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • Caz_ScopeCaz_Scope Posts: 578

    Scope community team

    Just wanted to follow up to see how you're getting on with things @xxjessexx?

    I also wanted to check in to see if the information that has been posted by our members has been useful to you? Hopefully, that's helped to clarify a few things, and provide you with some further information your potential next steps?

    Please do let us know if anything is not quite clear, or if you have any additional questions for the community. We'll do our best to provide you with the relevant guidance or point you in the right direction to get some further support. :)
    Online Community Coordinator (she/her)

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