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How long does it normally take after a work capability assessment to hear back about the outcome?

mick34ukmick34uk Member Posts: 5 Listener
edited April 27 in Universal Credit
Hi everyone just wondering how long it normally takes after an work capability assessment to hear back about the outcome? I had my assessment on the 28th January, I keep checking my journal and my partner tried calling but they said they haven't received anything back and that it's a separate company so they don't have any information. Thanks

Replies

  • janer1967janer1967 Member Posts: 9,253 Disability Gamechanger
    Hi there 

    They say it takes around 8 weeks bit that is just a guide 

    Don't always take what they say at the call centre as being right info 

    It is a long time for them not to have had the report back . It is possible It has been randomly selected to go to audit which does delay it . The audit is an internal check on the assessor not you 

    If it hasn't gone back to dwp then call the assessment provider to see what is happening 
  • mick34ukmick34uk Member Posts: 5 Listener
    Thank you will wait alittle longer. If still have not heard anything by later this week I will ring the assessment provider.
  • mick34ukmick34uk Member Posts: 5 Listener
    Hi, I contacted the assessment provider and they sent off my report to the dwp on the same day Jan 28th. My partner tried calling universal credit but the woman didn't even ask who I was she just said there is a big backlog and I will just have to wait and keep alook out on my journal. Just my anxiety thinking about all this. Is this a normal length of time as its nearly 4 months. Thanks
  • MarkN88MarkN88 Member Posts: 821 Pioneering
    To be fair there is no normal timeframe, its awful waiting for a decision but you need to try and stay relaxed. 
  • mick34ukmick34uk Member Posts: 5 Listener
    Thanks MarkN88 trying my best :)
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