Employment and Support Allowance (ESA)
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Hi, my name is postmanpat68! New Style ESA

postmanpat68postmanpat68 Member Posts: 3 Listener
Hi.
After an initial application for NS ESA in early DEC 2021 I finally had a telephone assessment on the 27th April 2021 and the assessor ( who seemed quite pleasant and informal) did say they were only going to ask about physical aspect as they are reluctant to discuss for fear of upsetting people on the phone, I'm sure she did say they had enough medical evidence for my mental capabilities (10 page physiological report) caused by a serious car accident in 2019.

The interview took around 50 mins to complete and she wouldn't give any indication with regards to which group or if I was fit to work unlike a previous assessment in 2016.

Really not sure how to interpret these telephone assessments.

Replies

  • postmanpat68postmanpat68 Member Posts: 3 Listener
    Hi.
    After an initial application for NS ESA in early DEC 2021 I finally had a telephone assessment on the 27th April 2021 and the assessor ( who seemed quite pleasant and informal) did say they were only going to ask about physical aspect as they are reluctant to discuss for fear of upsetting people on the phone, I'm sure she did say they had enough medical evidence for my mental capabilities (10 page physiological report) caused by a serious car accident in 2019.

    The interview took around 50 mins to complete and she wouldn't give any indication with regards to which group or if I was fit to work unlike a previous assessment in 2016.

    Really not sure how to interpret these telephone assessments.
  • janer1967janer1967 Member Posts: 9,238 Disability Gamechanger
    Hi and welcome 

    It isn't the assessor who makes a decision so they shouldn't comment on the outcome of the assessment , they just do the report and make recommendations 

    It is the dwp decision maker who decides based in the report and your other evidence 
  • janer1967janer1967 Member Posts: 9,238 Disability Gamechanger
    Answered on your other post 
  • Caz_ScopeCaz_Scope Posts: 578

    Scope community team

    Hi @postmanpat68,

    Hope that janer1967's post has helped to put your mind at rest a bit about your telephone assessment?

    Do keep in touch as you go along, if you have any further questions about the process. Or if we can be of help with anything else. 

    Look forward to seeing you around on the community :)

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  • postmanpat68postmanpat68 Member Posts: 3 Listener
    Thank you janer and caz.
    I had been working since 2016 and fighting through mental and physical pain but things have now gone downhill faster than I thought.
    Going from a decent wage with WTC to a basic £74 a week is a struggle and now the waiting game is making me anxious.

  • janer1967janer1967 Member Posts: 9,238 Disability Gamechanger
    I understand that it must be a struggle have you checked if you are entitled to any other benefits 

    Do you claim pip or think you may be eligible 
  • postmanpat68postmanpat68 Member Posts: 3 Listener
    Hi.
    I have checked and it was only NS ESA that I could claim as my partner has shares, I will think about PIP.

    I am expecting a accident compensation payout in the near future and have received a letter from the compensation recovery unit who will recover any benefit payments from the defendant.
  • Cher_ScopeCher_Scope Posts: 3,404

    Scope community team

    Hi @postmanpat68

    I've my fingers crossed for the outcome of your assessment and would agree with looking at claiming PIP if your impairments impact your ability to carry out the activities and descriptors listed.   

    You mentioned that your mental and physical pain had gone downhill recently and I wondered how you were coping?  Have you spoke with your GP about this?  Please let us know if you think you need additional support as we'd be happy to help.

    Just to add: I've merged your two threads together about this question so you can see all answers in one place.  Take care and speak soon.
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  • Caz_ScopeCaz_Scope Posts: 578

    Scope community team

    edited May 1
    @postmanpat68 I think @Cher_Scope just beat to the punch in getting back to you there.

    So sorry to hear that you finding things a struggle. That's completely understandable of course, given the circumstances. 

    In addition to what Cher's already mentioned, I thought it might be helpful to leave a few other PIP links here, in case that's something you do decide to pursue. So, we've got the Scope website PIP info, plus the 'What is PIP?' and 'What is the PIP test?' from Turn2Us. They might be helpful starting-points for you, if and maybe when you do decide to put in a PIP claim. Though I realise that you might be holding off on doing anything for the time being, given what you've said about your potential compensation.

    Plus, you can always pop back and speak to us any time you feel like things are getting a bit much. As I said earlier, please do keep in touch and we'll do our best to support you whilst you're waiting to hear back about your assessment.
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