Changing your profile picture problem

Options
2»

Comments

  • Caz_Alumni
    Caz_Alumni Scope alumni Posts: 621 Empowering
    Excellent! Thank you. :)

  • Dragonslayer
    Dragonslayer Online Community Member Posts: 2,164 Pioneering
    Tori_Scope said:
    For anyone following this: the problem should now be resolved. If you're still having trouble uploading/changing your profile picture, please let us know. 
    Now I'm having the same problem. I went to change my Picture and get the same message as the others did? 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Dragonslayer said:
    Tori_Scope said:
    For anyone following this: the problem should now be resolved. If you're still having trouble uploading/changing your profile picture, please let us know. 
    Now I'm having the same problem. I went to change my Picture and get the same message as the others did? 
    Thanks for letting us know, I will pass this on. 
  • Dragonslayer
    Dragonslayer Online Community Member Posts: 2,164 Pioneering
    @Ross_Scope
    Tried once again to change my picture but now I'm only getting the avatar option? Can you help please.
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @Dragonslayer
     Are you getting the option to upload a picture below the rows of avatars?  I've circled it in red below.


    Please let me know and we'll see what we can do! Apologies about this.
  • Globster
    Globster Community Volunteer Host, CP Network, Scope Member Posts: 3,066 Championing
    @Cher_Scope
    I am able to change avter but I still don't option to upload my own picture I have tried to do this my iPad and Mac computer
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @Globster Oh heck, thanks for letting me know.  It does seem like the problem has re-emerged so I'll pass on the details.  Thank you :)
  • Dragonslayer
    Dragonslayer Online Community Member Posts: 2,164 Pioneering
    @Cher_Scope
    Hi Cher
    No. I am not getting the choose photo option. I only get the avatar option? Please Fix!!
  • chiarieds
    chiarieds Online Community Member Posts: 17,132 Championing
    I was able to get my profile picture back a short while ago. Just having looked, I can now see avatars, which altho mentioned previously weren't showing. Not that I want to change my picture, but I think I'm now seeing the same as @Dragonslayer - some avatars, but 'Choose file' is just not showing as in your link above @Cher_Scope
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @Dragonslayer @chiarieds Oh no, I really apologise.  We're working on this and will get an update to you asap.  
  • Adrian_Scope
    Adrian_Scope Posts: 11,754 Online Community Programme Lead
    edited May 2021
    Hello all,
    We've done some fiddling about today and believe this should now be resolved. It'd be great if @Dragonslayer, @chiarieds, @Globsterand @66Mustang can confirm whether they're able to upload their own custom avatar.
  • chiarieds
    chiarieds Online Community Member Posts: 17,132 Championing
    Thank you @Adrian_Scope - this would now be possible. Just hope this issue stays resolved! :)
  • Globster
    Globster Community Volunteer Host, CP Network, Scope Member Posts: 3,066 Championing
    Thank you @Adrian_Scope
    I also hope that the problem has been resolved 
  • peteofherts
    peteofherts Scope Member Posts: 16 Connected
    Does the website support Gravatars?
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    I don't believe so unfortunately @peteofherts

Categories