Is public transport accessible for disabled people?
'it's everyone's journey'Taken from the 'it's everyone's journey' government campaign webpage:
If everyone using public transport takes small steps to be mindful of their fellow passengers, we can all make transport more inclusive.
Accessible versions of our videos can be found on YouTube.
Transport operators are playing their part to keep us all safe and we’re asking everyone to do their bit and be a little more patient with each other. Small changes can make a #WorldOfDifference
Not everyone can wear a face covering due to medical exemptions and remember that not all disability is visible.
Be patient and prepared to help, but always ask first.
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Join the conversation by sharing case studies and your stories which demonstrate how a little consideration can go a really long way.
Support for disabled people using public transport
It can be difficult to access the right information and advice when travelling. These quick links are here to help:
- face coverings: who is exempt and how to get a face covering exemptions badge
- Passenger Assist and sunflower lanyards for rail passengers
- the National Rail pledge to help keep all passengers COVID safe
- overview of accessible facilities on board ferries
- individual rights disabled passengers have when travelling
- how to recognise and report hate crime
- assistance and advice in Scotland
- assistance and advice in Wales
New Passenger Assistance appA new Passenger Assistance app has been launched to help disabled rail passengers travel with confidence (Rail Advent). Regarding the app, Scope's Head of Policy and Campaigns said:
#WorldOfDifferenceTaken from entertainment-focus.com:
This week, an open letter has been published to that effect.
The letter, signed by a range of influencers, is supported by charities including Scope, Leonard Cheshire and the Royal National Institute of Blind People, and is backed by many of the country’s biggest transport providers.
It asks the public to show consideration to fellow passengers and to be more mindful of the needs of others, highlighting ways in which we can all nurture a culture of support.
The signatories of the open letter have also drawn on their own experiences, with further suggestions as to how we can all be mindful of the needs of others while travelling sharing ‘One Request’ that would make a #WorldOfDifference to their journeys across social media this week as part of the [it's everyone's journey] campaign launch.
What's your experience of travelling on public transport? What would make a #worldofdifference to you when travelling? Will you be using the Passenger Assistance app? Let us know your thoughts by commenting below!
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Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.