'it’s everyone’s journey’ brings together those who want to improve public transport for disabled people and deliver real change. It has been developed by the Department for Transport in partnership with industry, disability groups and disabled people.

Disabled people travel up to a third less than non-disabled people. This has an impact on access to employment, healthcare, education and social activities. Barriers to public transport are not limited to reliability and the physical infrastructure but also include the attitudes and behaviours of staff and fellow passengers.

If everyone using public transport takes small steps to be mindful of their fellow passengers, we can all make transport more inclusive.

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“The current booking process is something disabled people have told us stands in the way of them using the rail network, so it’s great to see rail operators improving the assistance booking system. This app should play an important role in simplifying the process making the assistance people need to travel much easier to book. We hope this app is the first step on a journey that will see disabled people turn up and travel whenever they want.”

As we emerge from lockdown to some semblance of normality, comedian Rosie Jones has joined forces with a coalition of influencers, disability charities, transport operators and the Department for Transport (DfT) to call on passengers to rethink old travel habits and help create a more inclusive transport environment for everyone.

This week, an open letter has been published to that effect.

The letter, signed by a range of influencers, is supported by charities including Scope, Leonard Cheshire and the Royal National Institute of Blind People, and is backed by many of the country’s biggest transport providers.

It asks the public to show consideration to fellow passengers and to be more mindful of the needs of others, highlighting ways in which we can all nurture a culture of support.

The signatories of the open letter have also drawn on their own experiences, with further suggestions as to how we can all be mindful of the needs of others while travelling sharing ‘One Request’ that would make a #WorldOfDifference to their journeys across social media this week as part of the [it's everyone's journey] campaign launch.