hi,
i was one of the lucky people who received the information that i would be having my PIP renewed at a later date, 2023, last year, only to receive a ‘review’ of my PIP claim in March of this year.
i received the forms and sent them back the same day. The cut off date was June 10th. Stupidly, i did not send the form back by recorded delivery. So subsequently i received ANOTHER letter telling me that they did not receive my renewal claim.
i spent close on an hour on the telephone waiting for them to pick up. Finally they did and told me, oh, dear how unfortunate that my PIP renewal form had not yet arrived and that, let’s see if i can’t work back how many days it was since it should have arrived and , oh, dear perhaps we should send another one out, just in case the original one turns up, which i’m sure it will, it’s only been a month since it was supposed to have arrived haha, perhaps we ought to send out another form, what do you think haha? I assented to another form being sent out. Because i am a nasty suspicious person i recorded the entire conversation and informed the person at the end of conversation i was doing so. She didn’t sound too thrilled about that.
Eventually some three weeks later a new form arrived. This time i filled it in photocopied it and sent the thing back recorded post. Or rather my husband did, who sent it back second delivery recorded post. That was on 25th May. My husband tracked the item down, it had been received by someone who only used their initials, JH.
The cutoff for the first form was June 10th. The cut off for the SECOND form was August 10th. So far i’ve heard nothing, no receipt that they have received my second form. I don’t have a mobile phone.
i realise i might be jumping the gun here as it is early days yet. But as i have had no acknowledgement whatsoever when do i expect to hear from them ? And most importantly, do i expect them to use the same cut off date of the ORIGINAL first form they claim NOT to have received, or the second form which had the cut off date of 10th August?
Sorry, i’m probably jumping the gun here but i have no way of knowing what is happening as they ain’t telling. And i have had very good reason in the past to not trust these people.
Cheers!
