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Case manager called about MR

shaunabrooksshaunabrooks Member Posts: 1 Listener
Hi I've been on pip a few years now for chronic pain depression and anxiety and urticaria  2 and half years ago had 1st assessment and lost half of the award due to lies told by assessor asked for an MR but they declined it, I was too scared to go tribunal. Last year they started review proceedings again had assessment this year but this time I had it recorded the assessor cleverly wrote his report to make my conditions seem not as bad as they actually are. my award didn't change this time but I still asked for a MR it's taken about 7 weeks to even hear anything which was 3 days ago the case manager called me to tell me she was looking at it today and I will have a letter by next week.
The wait is impossible she didn't ask any questions relating to my health issues just asked me to confirm I'd not sent any new evidence in apart from few phone calls with updates and to confirm where I disagreed with them and that's what she would be looking at, I did get a chance to say a few things but mostly reiterating what I'd already said.
Has anyone else experienced this sort of phone call before? In my 1st MR they didn't call me and was quick to make their decision I'm already nervous beyond belief 


  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    Hi there 

    Yes they do sometimes call jyst to check mainly as there are such long delays currently they are just checking that you hadn't sent in anything else 

    The mr will be looked at by new decision maker but they don't ask any questions about your condition unless something isn't clear 
    .Good luck let us know how you get on 
  • Emilyb81Emilyb81 Member Posts: 451 Pioneering
    Maybe if you phone the pip Helpline Monday morning @shaunabrooks they may have the details on system by then? I don't know if that's helpful or if you are better off waiting for the letter to arrive? Was just thinking of ways to maybe take the wait down a bit for your anxiety? Take care hun! And hope you get the decision you need! Xx
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