Friendliness of people in a customer service role
Do you care about the politeness and friendliness of people who are serving you? Does abrupt or rude service bother you, does polite service make you more content or do you value speed and efficiency more?
I am talking about anyone in a “service” type role, so of course shop staff, but also nurses, police officers, taxi drivers, etc.
Personally I can sympathise with someone who is doing an awful job having to deal with horrible members of the public for a low wage, and if they are grumpy I can totally understand why; but with that said, I would be lying if I said I wasn’t bothered by friendliness as I much prefer to interact with someone who is friendly and polite and would be more likely to go back (if I had the choice!) if they were more affable.
What about you?