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Misadvised by DWP, lost out on 4 years payments
I was given incorrect advice by a DWP advisor in 2016 who said I must end my PIP. In 2021 I found out that I had been incorrectly advised. They failed to tell me I could keep the benefit under certain circumstances, and failed ask me questions to assess whether I came under those circumstances. Because of the DWP misinformation I have lost out on 4 years of payments. They have rejected my complaint saying they only keep tapes of phone calls 14 months and therefore cannot confirm the info i was given. I have asked for a reconsideration, and filed with ICE ombudsman. My question is....has anyone ever successfully received back payments for such a large period ie 4 years. ?