Motability, Blue Badges and disabled motoring
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Is anyone else having problems contacting or hearing back from DVLA?

Hi,

Due to ongoing medical conditions I have had my license revoked, however back in March 2021 my doctor said I could reapply for it if I wanted and would help me gain some independence. So I applied for it at the end of March (Via Post), I had one correspondance back to say I need to add a photo to my application, to which I did and sent back the application, this was back in April. Since then I have heard nothing from them, no request for Medical information like the usually do nothing.I checked as well and they cashed the cheque for the new photo fee.

I have since April been trying to phone them via all channels: Email, Phone and Webchat. Email I get no response back at all and just say a generic response. Phone is always busy and cuts you off, can't even be put in a queue and have tried to phone at different times of the day for the past 2 months. Webchat takes all your information and then says no ones available and closes chat. I did manage to get in a queue once or twice but eventually it just says no ones available and closes.

DVLA is impossible to get in touch with at the moment, is anyone else having problems?


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