Late pip forms !

Swatteam
Swatteam Online Community Member Posts: 175 Empowering
Ok today I recieved a letter from pip telling me they are stopping my pip because they did not receive it in time.when I sent them in earlier ( I have proof of postage) dated letters from pip 26th May I received on sat 5th June.i had till 26th June to send them back but they were filled in sent on the 21st they can't blame me for slow post  or can they? I will be on the phone first thing Monday morning but I just had to share

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hu there 

    They have probably crossed in the post or been recieved but not scanned onto the system 

    Try calling today they do open on Saturday now 
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    @janer1967 hi I did try phoning but alas it is closed till 9 am Monday morning and thanks for the input .
  • Tori_Scope
    Tori_Scope Scope Posts: 12,453 Championing
    Have you been able to give them a call this morning @Swatteam?
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    OK UPDATE just been on the phone they said it is a generated letter that goes out to ppl when they haven't received a reply .They also said it was taking upto 4 weeks for them to scan everything so after phone call I got a text saying You have asked us to look at our recent pip decision again etc as a guide you should hear from us within 10 weeks.
    Which is probably a generic text. But thank @woodbine and @Tori_Scope
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Thanks for the update 

    So I guess you have still got to wait before any payments are reinstated 
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    @janer1967 Looks like it except when they stopped last time done Mr then I appealed it won that got backdated payment. That made my pension credit go down but I never got a back payment when it was reduced ( I was a bit slow there). They don't care about us the knock on affect etc. 
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    Update I received a phone call from pip yesterday,they have reinstated my pip they recieved the forms on the 16th July. I sent mine 20th June.  So I will wait patiently. Pointless getting stressed at this stage.
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Pleased your PIP has been reinstated @Swatteam - what a time of it you've had! Thank you for giving us an update. :)
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Good news thanks for the update 
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    Update on my pip claim from June 21 after numeruos text saying we still have your forms etc standard text.
    I got a text over Xmas saying my video appointment  was for 4th Jan.I got another text on the 6th Jan telling me they had the assessors report and it could take upto 6 weeks .1 week later there was a backdated amount off pip in my bank .I just got the letter on sat morning saying I had been awarded enhanced for both dated from January 2021 till
    January 2026 I am pleased it's over but it was a long time .
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    That's great news @Swatteam I'm so glad :)
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    Hannah_Scope thank you 😊 
  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 13,234 Championing
    I'm glad you have got awarded your PIP 
  • Swatteam
    Swatteam Online Community Member Posts: 175 Empowering
    durhamjaide2001 thank you long time from review june 2021 till now Jan 23 .