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Late pip forms !

SwatteamSwatteam Member Posts: 171 Courageous
Ok today I recieved a letter from pip telling me they are stopping my pip because they did not receive it in time.when I sent them in earlier ( I have proof of postage) dated letters from pip 26th May I received on sat 5th June.i had till 26th June to send them back but they were filled in sent on the 21st they can't blame me for slow post  or can they? I will be on the phone first thing Monday morning but I just had to share


  • janer1967janer1967 Member Posts: 11,199 Disability Gamechanger
    Hu there 

    They have probably crossed in the post or been recieved but not scanned onto the system 

    Try calling today they do open on Saturday now 
  • SwatteamSwatteam Member Posts: 171 Courageous
    @janer1967 hi I did try phoning but alas it is closed till 9 am Monday morning and thanks for the input .
  • woodbinewoodbine Community Co-Production Group Posts: 4,484 Disability Gamechanger
    It's not receiving them at the postal handling site in Wolverhampton that matters it's getting them scanned into the system, one reason why I always advise sending them at least 10 days before the due date, as above all you can do is phone them on Monday at 9a.m before they get too busy.
    "Putting a child into care, isn't caring for a child" (T.Rhattigan)
  • Tori_ScopeTori_Scope Posts: 5,020

    Scope community team

    Have you been able to give them a call this morning @Swatteam?
    Online Community Coordinator, she/her

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  • SwatteamSwatteam Member Posts: 171 Courageous
    OK UPDATE just been on the phone they said it is a generated letter that goes out to ppl when they haven't received a reply .They also said it was taking upto 4 weeks for them to scan everything so after phone call I got a text saying You have asked us to look at our recent pip decision again etc as a guide you should hear from us within 10 weeks.
    Which is probably a generic text. But thank @woodbine and @Tori_Scope
  • janer1967janer1967 Member Posts: 11,199 Disability Gamechanger
    Thanks for the update 

    So I guess you have still got to wait before any payments are reinstated 
  • SwatteamSwatteam Member Posts: 171 Courageous
    @janer1967 Looks like it except when they stopped last time done Mr then I appealed it won that got backdated payment. That made my pension credit go down but I never got a back payment when it was reduced ( I was a bit slow there). They don't care about us the knock on affect etc. 
  • SwatteamSwatteam Member Posts: 171 Courageous
    Update I received a phone call from pip yesterday,they have reinstated my pip they recieved the forms on the 16th July. I sent mine 20th June.  So I will wait patiently. Pointless getting stressed at this stage.
  • chiariedschiarieds Community Co-Production Group Posts: 9,160 Disability Gamechanger
    Pleased your PIP has been reinstated @Swatteam - what a time of it you've had! Thank you for giving us an update. :)
  • janer1967janer1967 Member Posts: 11,199 Disability Gamechanger
    Good news thanks for the update 
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