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Hi, my name is 22GreDa58Q! Having trouble with a scooter
22GreDa58Q
Community member Posts: 1 Listener
I had a Scootercase scooter from CareCo in May 2021 and because due to lock down and being 85 I didn’t try the scooter in the 14 days so I forfeited the returns option the scooter is not what I want .1 the controls are not suitable for my arthritic hands.
2 the steering locking is difficult to tighten
3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
This was not stated in the details for this scooter.
2 the steering locking is difficult to tighten
3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
This was not stated in the details for this scooter.
I paid £999.99 for this scooter On Line. Sale.
I have had one visit from their engineer in June when the foot section came away from the body and now the steering has locked at an angle.
I did tell CareCo I would like to change the scooter for a different type but they said no. Written to the Managering Director but had no reply.
Have tried Citizens advice but they said the 14 days is legal .
any advise please.
any advise please.
Tagged:
Comments
-
Hi
I would telephone your local trading standards for their assistance.
Let us know how you get on. -
Hello @22GreDa58Q
Welcome to the community, sorry to hear of the inconvenience with the scooter.
If returning the scooter isn't an option, have you considered selling it?Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
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