Hi, my name is 22GreDa58Q! Having trouble with a scooter
22GreDa58Q
Community member Posts: 1 Listener
I had a Scootercase scooter from CareCo in May 2021 and because due to lock down and being 85 I didn’t try the scooter in the 14 days so I forfeited the returns option the scooter is not what I want .1 the controls are not suitable for my arthritic hands.
2 the steering locking is difficult to tighten
3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
This was not stated in the details for this scooter.
2 the steering locking is difficult to tighten
3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
This was not stated in the details for this scooter.
I paid £999.99 for this scooter On Line. Sale.
I have had one visit from their engineer in June when the foot section came away from the body and now the steering has locked at an angle.
I did tell CareCo I would like to change the scooter for a different type but they said no. Written to the Managering Director but had no reply.
Have tried Citizens advice but they said the 14 days is legal .
any advise please.
any advise please.
0
Comments
-
Hi
I would telephone your local trading standards for their assistance.
Let us know how you get on.0 -
Hello @22GreDa58Q
Welcome to the community, sorry to hear of the inconvenience with the scooter.
If returning the scooter isn't an option, have you considered selling it?0
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