Hi, my name is 22GreDa58Q! Having trouble with a scooter — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Hi, my name is 22GreDa58Q! Having trouble with a scooter

22GreDa58Q
22GreDa58Q Community member Posts: 1 Listener
I had a Scootercase scooter from CareCo in May 2021 and because due to lock down and being 85 I didn’t try the scooter  in the 14 days so I forfeited the returns option the scooter is not what I want .1 the controls are not suitable for my arthritic hands.
  2 the steering locking is difficult to tighten
  3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
  This was not stated in the details for this scooter.  
 I paid £999.99 for this scooter  On Line. Sale.
 I have had one visit from their engineer in June when the foot section came away from the body and now the steering has locked at an angle. 
I did tell CareCo I would like to change the scooter for a different type but they said no. Written to the Managering Director but had no reply. 
Have tried Citizens advice but they said the 14 days is legal .
any advise please.

Comments

Brightness

Complete our feedback form and tell us how we can make the community better.