nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

We want to hear from you: please tell us about your experience of the online community.

Hi, my name is 22GreDa58Q! Having trouble with a scooter

22GreDa58Q

I had a Scootercase scooter from CareCo in May 2021 and because due to lock down and being 85 I didn’t try the scooter in the 14 days so I forfeited the returns option the scooter is not what I want .1 the controls are not suitable for my arthritic hands.
2 the steering locking is difficult to tighten
3 the scooter should only be used on cruise ships , shopping centres and on good paving areas.
This was not stated in the details for this scooter.

I paid £999.99 for this scooter On Line. Sale.

I have had one visit from their engineer in June when the foot section came away from the body and now the steering has locked at an angle.

I did tell CareCo I would like to change the scooter for a different type but they said no. Written to the Managering Director but had no reply.

Have tried Citizens advice but they said the 14 days is legal .
any advise please.

Find more posts tagged with

Comments

atlas47

Hi

I would telephone your local trading standards for their assistance.

Let us know how you get on.

Ross_Alumni

Hello @22GreDa58Q

Welcome to the community, sorry to hear of the inconvenience with the scooter.

If returning the scooter isn't an option, have you considered selling it?